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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We were originally with 2-10 ‘cause that is what the owner of the house went with as part of offering the house warranty. I've seen different ads and different things for American Home Shield, and when we had other people come out through 2-10, they said American Home Shield was one of their better clients that they've had that's why we went with them. American Home Shield is great. They are extremely efficient. They take care, they listen, and their website is easy to use so I can figure out where I'm going. It’s easily nav... read more
The water heater went out and Dave & Sons Plumbing was here within 24 hours. They were very quick. The plumber was very attentive. He told us what he was doing and what was wrong. When he initially had done it, only one side of the water heater was working and not the other. So, they came back the very next day and fixed that. Everything has been great since. Hot water is important, so the repair has helped a lot. I love American Home Shield. We've had them for 11 years now and I tell everybody about it. I always use their w... read more
I've always liked American Home Shield especially the security of knowing that things are gonna get fixed or replaced. A lot of people can't afford giant appliances if it goes bad. So it's nice knowing that it can be taken care of and it's usually a fast turnaround. Affordable Services did good on my washer and dryer claim. My washer and dryer would rattle which might be a sign that something was wrong. But it made that since the day we had it delivered. Then for some reason, my washing machine sucked the rubber boot off and... read more
Competition Pool & Spa came out and fixed the leak. And then the tech told me to check it in a couple of days. It may leak and it may be something else. So, in a couple of days, it still was leaking. I called them back. They asked me to contact Home Shield again to reopen the claim because they had already closed it out, that there would be no additional charge since it was the same claim. We did that through Home Shield, they came out a few days later, fixed the problem, let us know everything and it was great. That time wa... read more
The guy from D and P Plumbing came out last week. He had to order a piece ‘cause the water heater kept shutting off. Everything was what I was expecting except I wish the top part would’ve come in quicker. But we were fine. We survived and everything is good. There was something we had done that American Home Shield didn’t cover but overall, they're good.
I wasn't able to turn on the water. It was leaking. The valves were corroded shut so I couldn't use my washer. When the tech came, he seemed to know his business and he did fine. He put on new valves. He did have to cut a hole in the wall to access and replace the valves. I'm left with a hole in the wall and it looks kinda ugly, but the water works.American Home Shield is very handy to kinda have one-stop shopping. I'm still learning how it all works and their services because I'm new at this, but it's like every single thin... read more
A few of the burners on the stovetop weren’t working. The guy who came and looked at it was very good but we haven't got it fixed. They got it approved to get a new stovetop so we got one. We’re waiting on somebody to come and put it in.
So far, American Home Shield has been great. I'm glad I joined. Recently, the spout in my tub was broken and it needed to be replaced. The guy from Rod Plumbing was great. He looked at it and knew exactly what was going on. He knew exactly what he was doing, he got the tools and he did it so fast. It took him all of maybe 10 minutes. He was courteous and professional. He was exactly what I would have wanted.
My air conditioner was nearly 20 years old and it was in very poor shape with all kinds of things wrong with it. The first person that came out from McCormick did his investigation to see what was wrong and he recommended a replacement. So then they took care of the rest directly with American Home Shield. A few weeks later, the air conditioner arrived and McCormick came back out and put it in. The first gentleman who came and the guy that installed it wore a mask. I couldn't have asked for a better experience all the way ar... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,004 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.