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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
American Home Shield has been very easy to deal with. The first time was when we had was an electrical issue, so they came out and fixed it with no problem. The second one was for an air conditioner and then the third one was the plumbing issue. We had a leak in our house, and they came in and fixed it. We then called and let American Home Shield know that there was a hole left in the wall from where they had done the repairs on the plumbing. They set us up to get it fixed, and they gave us a number to call. We were supposed... read more
When my washing machine went into a spin cycle, the drum itself was pretty wobbly and it sounded like there was a bunch of really angry little elves in there banging on the inside of the thing. I called American Home Shield about that. They said that the contractor, Treasure Valley, would call me when he was available to set up the time to come out. We've had this same guy to our house a couple of other times for other issues. He is very professional and friendly. He shows up when he says he is gonna show up. He never tells ... read more
The person from Gaithersburg Plumbing who came was very patient and very efficient. There were multiple parts in the tank that needed to be replaced. He started with the simplest one but it didn't resolve it. He ended up replacing all the innards because they were old. He went until the problem was solved. He had some difficulty reaching back to the company at one point to have an extra approved but he went ahead and did it. He was hesitant a little bit to do it without being able to get ahold of someone who could call Home ... read more
Submitting claims with AHS is normally pretty simple and recently, I had a very good experience with them. We have an air assist toilet and the tank was not filling with air. We called AHS and they assigned R K Plumbing Heating & Cooling to us. The tech came out in a timely manner and he had it fixed the next day.
Submitting claims online is super convenient, easy, and straightforward. If we thought it was something we needed to care of right away, we'd call. Recently, I was having problems with my electrical, and my lights were flickering, and then portions of my house were shutting down without the breaker tripping. AHS sent Specialty Services out. The guy came and looked at it. He took the breaker box apart and saw that it was bad that was why I was having issues. The main breaker was fried. He had to replace the whole breaker box ... read more
Great experience. I contacted AHS and they sent someone out to fix water leakage right away. Water Control Plumbing was very thorough found the issue, replaced parts and cleaned up work area. I had to call AHS because I had an issue related to the leakage and Water Control Plumbing came out and resolved the issue. Very personable staff.
I submitted a claim for electric support through American Home Shield's website. The contractor showed up when they said they would and they let us know they were on their way. They did the job, they exceeded our expectation in doing it, and then they left. American Home Shield is a worthwhile investment.
I’ve been very pleased with the professionalism that AHS exhibits. There customer service is excellent. I don’t have any complaints with the service I have received. I would recommend them to family and friends.
We've been using American Home Shield for years and the claim for the refrigerator and the microwave goes back a month or two ago. Proficient Appliance came out and everything seemed fine. Somebody came out and they fixed the microwave. It took a long time to get the parts because it's an older microwave, so I can't complain about that.After they were gone, the refrigerator door still doesn't work. When you close the door, it kinda bumps up and down because the hinges are broken so I called the appliance company. I talked to... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,453 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.