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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
AHS is a very well run company. I am very impressed with the professionalism and expertise of the vendors they contract with. The service representatives are very caring and professional. They work hard to meet my needs, they give a 100%. They treat me like they own the company and that's great!
Whenever our GE dishwasher was in cycle, it was making a lot of noise. We filed the claim and American Home Shield said that the contractor would call the next day to schedule an appointment. The contractor identified that it was the motor that was going bad. It would get stuck then not operate. They let us know what they were gonna do, that they didn't have the part in stock and that it might take a few days. But they took care of it. They were very good and very professional. The dishwasher hasn't had any issues since. I w... read more
Our recent claim with AHS was good. The technician was great. She got our system running and checked everything while she was here. She was very nice. Explained what she was doing, took care of the issue, went outside and checked all the gate. Just to make sure what she did, then took off. She was good.
I will keep my AHS They are a great company to have on your side. They fix the AC and it runs great and fixed in a timely manner. Thank you AHS.
My thermostat was not communicating with my HVAC system. The American Home Shield website was easy to use when I filed the claim. When I paid the fee online, they gave me the contractor's name and their phone number, and it had instructions that they would call me or I could call them. Mechanical HVAC was very professional, timely, and they solved my issue. My AC system works to cool my home now.
The technician did an excellent job of explaining what needed to be done. Water wasn't coming through to the icemaker and he knew what to do. He said that he would make sure that the part was ordered and it was ordered in a timely manner. He came back without us even having to call and ask when was he coming to fix it. He was very pleasant and professional and it was a good experience. I'm a real estate agent and some of my clients also have American Home Shield. I've gotten a couple of comments back that their issues were t... read more
There was a lot of water leaking from my washing machine. Clutch Appliance came out and fixed the washing machine. The tech was a good guy but he didn't have the parts that day. It was a weekend and the parts came in two days. Everything went fine. I also called American Home Shield because I have a problem with my air conditioner. Now, I have a problem with their contracted people because American Home Shield rarely approves to fix everything and they told me to call the people from the air conditioner place. I call every d... read more
When I bought the house, it came with an American Home Shield warranty. I had the same warranty on my old house, so I was already familiar with it. It's definitely helpful and it's nice to know that when anything breaks, they will come and fix it for a blanket fee. I put in a claim and within the next day, the guy from Kyka Tech called me. I was getting all the locks rekeyed. I told him what I needed and he was good about communicating with me. I sent him some pictures of the keys so that he could give me some options, and t... read more
I have had several occasions to use my home warranty with AHS. On every occasion the response has been quick and very responsive. Their contractors were very professional and my issues were resolved on every case.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,004 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.