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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.969,004 reviews
Richard's profile image
4 years ago

Years ago, I had a different home warranty, but I've had American Home Shield now for quite a while and I've not any trouble with it. It's very good. The guy from Turner Electrical and Lighting was on time and he had a mask on too. I had a plug as well as a ceiling fan that didn't work and he was able to fix the problem quickly. He was familiar with the house 'cause he'd been here before. 

Matthew's profile image
4 years ago

I had lights that wouldn't come on and Midsouth Electric replaced a switch in the hallway. They did it there and it came out well. It's very easy submitting claims and getting things done with Home Shield. 

Desamah's profile image
4 years ago

American home shield is always attentive and prompt to resolving problems 

Nguyen V.'s profile image
4 years ago

Professional, good and convenient services. 

Martha O.'s profile image
4 years ago

I was sorry to read the poor reviews. My service was excellent. Technician (Randy) was professional and fixed my a/c problem immediately. 

Jonathan's profile image
4 years ago

AHS has pretty quick responses. My initial complaint was with the dishwasher leaking water out of the bottom. The tech advised us to relocate our drain hose under the sink. So we did that and he closed it and took it out. But a week later, it happened again after the initial fix that he told us to do. So he came back out and discovered that the drying agent reservoir was leaking into the dishwasher constantly, creating a lot of foam. He came in the other day and replaced that and we haven't had any issues yet. The tech was k... read more

Emily's profile image
4 years ago

My claim with American Home Shield where they sent out Greenway went very well. The representative of that company was extremely professional, helpful, kind, and friendly. I was totally satisfied. My tech was Shane and he was great. He was professional and friendly. My air conditioner was kind of a little warm so the tech put a pound of refrigerant in there. They resolved my issue. The air conditioner is still a bit warm but I'm curious if it's the nature of my old house. My house was built in 1935. Otherwise, everything's f... read more

Phyllis's profile image
4 years ago

American Home Shield is good. I filed a claim for the keys and everything went fine with The Realty Rekey. They were courteous and used safety precautions. 

Shelly T.'s profile image
4 years ago

they always fix or replace what needs done 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 69,004 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.