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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
American Home Shield has always come through when I've needed them.
The day we moved into the house, the garage door opened and closed, but the very next day, it didn't work. The light in the garage also didn't work and we didn't know what it was. We thought it might have been something electrical. We submitted a claim with Home Shield and it was extremely easy. I did it online. The tech from Chaviano's Electrical Solutions pulled in the driveway two minutes before he was even supposed to be here. He used safety precautions. He then asked, “Did you check the breakers?” Of course we did. It w... read more
I called American Home Shield to file a claim for the AC that wasn't blowing cold air. The process was pretty good. The wait time was a little bit long, but I know it's because of COVID. It is what it is. I called on a Monday morning, and the tech came out on Wednesday about lunch. He called, said he'd be here in about 20 minutes to half-hour and he showed up within the time frame. He chatted with me for a couple minutes about what was going on. He went over and looked at the air conditioner and did a couple things. Apparent... read more
I called for a plumber and American Home Shield sent A-1 Affordable Plumbing within 24 hours. There was water leaking and they absolutely rectified the issue. It was exceptional.
When I put in claims to American Home Shield, they get to it when they get the chance. Recently, my plumbing came out and the first plumber they sent had to cut a 3x3 hole in my ceiling to get to the pipe as it was underneath my air conditioning unit. Another contractor came to do the sheetrock and they fixed that. They didn't paint things though as they only replace sheetrock. In the past 20 years I've had American Home Shied, I've only had one issue and that was them not repairing my air conditioner a few years ago. I had ... read more
My air conditioner was backed up badly, and it was leaking and not working. I did the claim online to American Home Shield instead of calling and they referred me to the AC repair company. This was a Thursday night and the earliest the company could get out was Saturday. So, I was without air conditioning for quite a while and it got bad inside. But once we got people on the site, everything worked out well. The contractor was incredibly late to when they said they would be there and they weren't able to answer the phone ver... read more
The technicians you send out are excellent, the are very very cordial, professional, courteous and most of all they work a job and they are out. Thank you Home Shield
Submitting a claim with AHS was really easy. We were very surprised at how simple it was. I'm very digital too. It's really nice how it's all so we can submit it online. I'm not like waiting on hold. At first, we were a little confused when we had submitted the claim with AHS. Because I got an email that said the contractors were coming in two days. Then I got a phone call. They verified that they were able to come the next day.Both of the email and the phone call listed the same time so I was like, "Wait. So tomorrow, not F... read more
I had an issue with the garbage disposal last week. I was very pleased with how quick and easy it was taken care of.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,385 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.