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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
they always fix or replace what needs done
The tech for my air condition was excellent. This was his second time coming to me. He came to me one time last year and he got the job done very professionally. But when I had a claim for the dryer, the tech that came out told me that the back of it was bent. I bought the dryer brand-new in March 2019 and they took it out the box. I had no idea then when they put it against the wall that it was bent because I don't pull it out. It worked up until when I called American Home Shield to do the repairs or come see what was wron... read more
Good service but it would be nice if incident prices were lower and if the contractors were held to a 24 hour contact policy.
A while back, my toilet was running and I submitted a claim. American Home Shield's scheduled service promptly. The tech they sent from Grade A Plumbing came and let me know what was wrong and how he was gonna fix it. I was very satisfied with his service. AHS has been very helpful so far and it's comforting for me to know that I have them.
They were pretty quick about getting somebody out and getting the issue taken care of. The company came out and looked at my heating and air condition. The tech looked at my system and he checked it all out. We determined that what all he said wrong. It was something simple and he fixed it pretty quick that day. It's been working good.
They took care of the problem and fixed it
American Home Shield is great. You tell them the problem that you have and then, they'll send somebody out. You pay your deductible and they take care of it. The process is simple and they make it clear. It works out good. The AC leaked every place and it blocked itself off. Then it was on the ceiling, broke all of that popcorn stuff and took it all down. It was all wet. Somebody came out quickly and contacted me fast. The fellow took a look at it, put a new drain in and then charged me $100 for some piece that goes in it. N... read more
JML Heating was fantastic. This is the first time we've used American Home Shield and this is the first job the contractor has done for them. His wife is the receptionist and she was very sweet and made a special appointment to come out and get the job done. One of us has COPD so it's hard for one to breathe when it’s hot. He came out and it took him five minutes to diagnose what the issue was and get it fixed. The guy was so nice and he went through everything as well. We would definitely recommend them to anybody.
When I filed the claim, I gotta answer seven questions before getting to a person so I could discuss what's going on. The only thing that can be bad sometimes is the long wait to talk to someone, but I don't think there's anything a whole lot that AHS can do about that. If a lot of people are calling in, they only have so much personnel at certain times. The representatives were more than helpful. They were polite, nice, thoughtful and considerate. I asked how they were doing, with everything that was going on, make sure the... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,005 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.