This profile has been claimed by the business owner or representative.
American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Our AC wasn't working. The website of AHS worked okay when I submitted a claim. The service provided by the contractors that came was great. No issues since they came out. Working with AHS has been good, so far.
My neighbor was having some issues and their house is about the same age as mine. So, I decided to get a warranty. I got American Home Shield and I've been very satisfied. I had them once before for a couple of years, and then I've had it for about eight months now. I had a claim on my dishwasher. It was loud and noisy. First, I went online and got somebody, and then I had to wait a week. After a week, the contractor called and said they weren't coming. The company closed. So then I called AHS and then they sent another comp... read more
Sancho Services came to fix the shower, which was leaking water. The technician replaced something on the shower where we get the water out in both of the bathrooms. The first time he fixed it, there was no more leaking but it was not hot water. So, I had to call back and I told him that everything was cold. So, he came back a second time and fixed it. Everything is working now. American Home Shield has been a good protection to have as a backup but when I call in for service, there are hours and hours of waiting. Still, the... read more
There was an outlet and a closet light in our daughter's bedroom that weren't working. Associated Electric showed up, fixed the problem and left. They were very professional, courteous and excellent. The lights have been working properly now.
The contractors that came did a good job repairing the ice maker that was not working. They had to come a few times, but, ultimately, it was solved. AHS has improved over the years. Now, I can make my claims online, and I can see my history online. So it's a good, easy process.
Three weeks ago, I had a blower motor in our air conditioning and heating unit that went out and American Home Shield replaced it. When the contractor came that day, they took the part, but they didn't do the repair that day. They had to order the part and they got it fixed the next day. However, I noticed last night it's getting really loud, so I was thinking I might have to call them back out. Still, it’s been easy to navigate on the internet and getting a repair person out to do the repairs. That's the easiest part.
We had a stoppage somewhere in the line that we couldn't find ourselves. It was backing up our sink so we had issues with water standing in our sink. We did a claim for it online and the submission process was self-explanatory. It's pretty easy and there was a pretty fast response as well. The turnaround time was just a couple of days. We were given IGD Plumbing as our contractor. The tech did his thing, found the stoppage with his tools, and cleared it out. He didn't cause a mess and didn't cause any issues. We were happy a... read more
I don't know what I would have done without AHS. They have saved my butt a few times over!!!! Glad I found them!!! Since I bought my house, I've had a few issues with my A/C, Fridge and disposal and without AHS would have cost me a LOT. Also, the companies that they have on their list are wonderful!!!!!
I had a claim with American Home Shield on a plumbing issue. They sent Redman Down South Enterprise and everything went great. They had masks on when they came in. They asked a question, “Was anybody here?” They kinda just stayed away from us. They asked us if we could stay in another room, which we did. The problem was in my utility room, so we stayed away. The plumbing was repaired a long time ago. But now, I'm waiting for them to do the drywall work. I called American Home Shield, they had to cut a hole in the wall to mak... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,051 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.