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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have two policies with American Home Shield and they've been good to us. We got them when we bought this house two years ago in South Carolina and I've had their contractors out a few times. When the heater was bad, they fixed it. I also got a new dishwasher that went bad and I had no problems with them. Recently, May Heating and Air came and they were great. It was just a little component and the guy already had it with him. He went upstairs and changed it, and it fired right back up. He was in and out in like 10 minutes.... read more
I had Home Shield in 2005 and left them and went to another place. Then, I came back to them because the service was not the same with the new place I tried. The claim submission is pretty easy. I go online and put my information in there. I had a plumbing issue and I put it in the system. I paid my money online and they sent someone out. Water Control Plumbing called me within 30 minutes. It was done pretty fast. The contractor called first and told me what time they would be here. They arrived 30 minutes early and it was a... read more
American Plumbing Solutions had to come out a couple times but that was more because they had to get a new hot water heater approved by American Home Shield so, that's not on them. Ken was a very good plumber. He had a youngster with him that he was training and they were a good team. They did all the stuff very quickly and efficiently. Everything's running well now.
I've been using American Home Shield going on about 12 years for different properties. They are good for me, so far. There was a pipe leak in my property in Jackson, Mississippi and I had my wife make a phone call. Drain Go came out and they got the job done. My wife said that everything is running pretty good now.
I had somebody out to repair for the dishwasher. He ran everything and he said that everything was working properly. He was pushing buttons and he said that he got everything working right. So he didn't see any other issues. I check the dishwasher every now and then to make sure and it's been working. I'm a maintenance engineer. So I fix just about everything under the sun myself, but there's a few things that I don't like to touch so AHS gives me a peace of mind.
Our small air conditioner was not working and the technician had to replace the fan motor and the capacitor. He was professional and since then, the AC has been working very well. American Home Shield is one phone call away and each time we’ve used them, it has been very easy. They’re good.
I'm a real estate agent, and I got American Home Shield for my home so that I could tell my clients how they really are. So far, so good. I’ve been very satisfied. I had a claim on my dishwasher that seemed to not be spraying. I’ve been able to use the AHS website. It was good. A tech from Sears of Conroe came out and repaired it. He knew what the problem was, fixed it, and that was the end of it. It worked.
My air conditioner was leaking into the house. American Home Shield did wonderful. They got somebody out and took care of the problem. The tech was very polite and very professional. He wore his mask and was very conscious of the social distancing.
The main breaker box in the house kept going off by themselves. That would put some parts of the house out of electricity. So I would have to go outside to the garage and turn it back on. I contacted American Home Shield about that and their agent was very good. The agent said that Kintz Electric was going to contact me within the next 24 hours in which they did. American Home Shield sent a text message with the information of the company and then the personnel from that company texted me too. I scheduled an appointment with... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,052 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.