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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It was very easy to submit my plumbing claim with AHS. The very first time I did it, I ended up talking to somebody offshore and it was really difficult. But once I realized I could do it online, it made it fabulous. I was able to submit the claim online and it's one of the reasons that I decided to renew my policy for another year. Tuffy Sewer & Drain came out and they employed safety precautions. They went straight down to the basement and they did a great job. They found the problem. It was the floor drain and they fixed ... read more
American Home Shield has been great. I've had them for not very long, and they've come out once. Everything’s been fine so far.
AAA Appliance Service came out and was able to resolve my claim. I had American Home Shield do something a year ago on a different appliance and I was very pleased with the technician. He knew his onions and was able to repair this thing right up to factory spec, if not, even closer.
Circa Mechanical was very courteous and professional. They went above and beyond and they were very helpful. I haven't had a problem since the repair. Overall, American Home Shield has been wonderful. I normally submit claims online and they have been very friendly and kind. They were also very fast.
I tried to submit the claim for the AC on the phone but it was taking too long and so, my husband did it online. But the AC is running great now. We've had American Home Shield for years and it's a great service. The experience with them has been good but there's always room for improvement. We’ve had AC issues in the past and sometimes, I would prefer to have at least the same organization come back out to my property instead of having just random people elected. Because in the event that something happens, I don't wanna be... read more
My air conditioning unit went out. I called the phone number of American Home Shield to submit a claim. They told me to expect the contractors within the next 24 to 48 hours, and it ended up being 24 on the first time. On the second time, it was 48. The contractors that came were good people. I was told that it was an evaporator coil that needed to be replaced and he replaced it. Then, we had another issue that was related to it, where another part had to be replaced. At the time, it still was 97 degrees out. So, he had to c... read more
Our kitchen sink was backed up. The claim submission with AHS was very easy and they found somebody to come out. I had to call the contractors but that wasn't a big deal. Sancho Services got out as soon as they could and the tech was in and out in 15 minutes. I haven't had a problem since.
JR's Appliance came in and tried to replace almost every part of the dishwasher. However, I don't have clean dishes coming out 100% of the time, even now. As far as they go and mine which had been a fully operational dishwasher, I'm still not happy with it. We've tested it out a couple of times now but it's still not effective. But the service was great.
I had a built-in microwave with a range below and I went to the trouble of fixing it ‘cause it's a one big piece unit. AHS sent GE Appliances out. They ordered the parts in and those took the time. As soon as the parts came in, they were right out there and fixed it. It went very smoothly and I was very satisfied.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,052 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.