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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,830 reviews
Jeff Gust's profile image
Jeff Gust 
3 years ago

File claim online. Got notified of a contractor who didn‚Äôt cover our area, then got one that did. The contractor was great and did a great job. Have heard absolutely nothing from AHS except for surveys. You really need to make follow up calls to your clients! 

Ed Kugler's profile image
Ed Kugler 
3 years ago

Excellent coverage at a fair price and great customer service. 

Business response:

Hi Ed. Thank you for letting us know about your experience with AHS. It is so great to hear that you have been happy with the service we provide. We hope you continue to find the value in your warranty coverage. 

Edward Heckler's profile image
Edward Heckler 
3 years ago

Very prompt with response, sent plumbing company within 2 hours to check on ourcclaim 

Winifred P Bishop's profile image
Winifred P Bishop 
3 years ago

Electrical issue resolved in timely manner 

Business response:

Hi Winifred, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

Victoria Martyn's profile image
Victoria Martyn 
3 years ago

I got the Insurance mostly for my appliances but my plan covers more than appliances. Its great and a lots of peace of mind.I love it and plan to keep it for ever. 

Business response:

Hi Victoria. We appreciate your time in reviewing your experience with AHS. We want our members to know they can trust in the coverage we provide. We are so glad you let us know how happy you are with your coverage. We look forward to being your home warranty company for many years to come. 

Dave's profile image
3 years ago

Some trades are better covered than others . Appliance people are scarce especially if you have LG or Samsung brands. Most trades are competent. 

Edna Booth's profile image
Edna Booth 
3 years ago

What I liked was how quickly AHS got a technician to come and fixed my ice maker. 

Business response:

Hi Edna, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Christine Terry's profile image
Christine Terry 
3 years ago

Professional and timely service. The technician explained the service to me and was very pleasant 

Business response:

Hi Christine, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

EDUARDO J CASTILLO's profile image
EDUARDO J CASTILLO 
3 years ago

The rep explained very well what the problem was 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,830 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.