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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We had two issues. One was a toilet that was running and the other was a broken nozzle on the kitchen sink. American Home Shield sent Keilly's Plumbing and they took care of both of them without any problem.
I didn't have a computer nearby when I was submitting a claim with American Home Shield, so I tried to call and it said that I was gonna be on the phone for an hour which was a bummer. But besides that, the online part was very simple. I called at 8 pm the day before and ARG Going Green showed up a little bit before noon the next day. So, it was great and they did an awesome job.
American Home Shield's service was great. On the home that we're living, they've done the repair. With the rental property, they're waiting for parts. Their contractors are pretty good and knowledgeable. The only thing is the selection where you put in for the work order. If you put other to define what's wrong with it, it doesn't fit that category.
The previous owner of the house used American Home Shield and I just went with that. It's been good and submitting claims has been very easy and straightforward. I’ve had three people come out since I moved in and everyone has been timely and I was satisfied. Something with the water supply was shut off and North Bay came for the dishwasher. The tech was very prompt, resolved the issue efficiently, and I haven't had any problems since. He was also wearing a mask and we social distanced. I had had plumbers come out earlier fo... read more
I like American Home Shield a lot. Their contractors all work very well. They're all nice and they get the job done right and quick. The most recent claim was to fix my stove and my dishwasher. The people American Home Shield recommended were very professional. They came out probably two days after and did them both at once.
We had and issue with the garbage disposal. It was getting stuck and it won't turn. The plumber from A & M, Mark, came out and fixed it and then he explained to me what was going on, which was very helpful to me. He had on a mask, too. Everything went very well. I really like how quickly American Home Shield responds. Submitting a claim to them is extremely easy.
Our air stopped working and we filed the claim with AHS online. It said that I would get a call within 24 or 48 hours and AC Doctor came out quickly. They worked on the AC and they thought they fixed it but they ended up having to come back and replace the condenser water pump. They did great and they were very responsive. Everything works now. Having AHS is worth the money.
When I bought my house, I googled what are the best warranties and American Home Shield came up at the top, so I went with them. Recently, I submitted a claim and the contractors called me back quickly but they said it was gonna be a couple of days before they could come out. When the contractors came out for my recent claim, they were really great. They got there early, were on time, fixed the issue, told me what was going on, got on out, so it was really good. They also came with a mask. I didn't have to remind them. The f... read more
My home's getting older. Some of my friends have homes that are over 10 to 15 years old, and I noticed things started breaking, so I felt there would be an extra layer of protection if I have a warranty. I got American Home Shield. I had issues on my stove, my dryer would not dry and my microwave would not turn on at all. I went online and submitted a claim. Their website was really easy to navigate. It told me that I should call the contractor. Once I was able to make contact with JC Appliance Repairs, they came out the nex... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,052 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.