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Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Customer service agents always try to have my issues resolved ASAP
Business response:
Hi Gabriel. We strive to provide prompt and dependable service for our members, and it makes us very happy to hear that we have been able to do that for you. Thank you for letting us know how we are doing.
I had problem with my refrigerator they fix it without any question.
Business response:
Hi Jamshid, I am pleased to hear about the prompt service that you've experienced and hope you continue to enjoy it!
Repairs completed, but sometimes scheduling is days out and also sometimes takes over a week for repairs to be completed.
I have needed light switches and a garbage disposal replaced. Set up claims on line and was in contact with contractor almost immediately. Contractors were polite and did good work. Very happy with the whole process so far.
Business response:
Hi Ryan, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy American Home Shield!
Always thoughtful service. Drivers, repairman, contact person. All werefrie
Business response:
Hi Barbara. Thank you for letting us know about your experiences with AHS. We strive to provide quality and professional service for our members. We thank you for allowing us the opportunity to do that for you.
No issues getting our ac compressor replaced. Amazing!
Business response:
Hi Carrie, We appreciate our feedback and hope you continue to enjoy American Home Shield and the service we provide each and every customer.
They have been really good on appliance repairs. Their AC repairs have a few limitations - such as freon charge that makes this a 4 star and not a 5 star review.
Problem resolved quickly. Shouldnt demand i have to have minimum words to submit a review
Business response:
Hi Amy, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
I don't like talking with outsourced people, I have a hard time understanding them.
American Home Shield has a 4.8 star rating with 95,830 reviews.
American Home Shield is open now. It will close at 5:00 p.m.