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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.969,052 reviews
Glenn's profile image
4 years ago

Our washing machine wouldn’t work. We could not get it to work. We had a guy stop by and he said, “It’s not good. You got to call.” So, that was when I called AHS. Then the contractors of AHS came out. He said it was shot and it was no good. I said, “Shouldn’t you fix it? He said, “I don’t know. We’ll let you know.” Then they came back and said, “Okay, it’s repairable.” So, when AHS asked, we ordered one online, which was great and it was delivered perfectly on time. Two guys showed up and installed it. Everything worked out... read more

Alexis's profile image
4 years ago

Bragg's Appliance came out for our dryer that wouldn't turn on. They replaced one part, saying that if it went out again, it was probably another part but sometimes, it's not always the other part. So we should test it and run it. If it messes up again, I should put in the second request and he would come back and fix it. Then it was the other part. So he had come back and replaced that in a timely manner. It was very nice. It worked fine. As far as American Home Shield, I like that I could just pay $80, and they can come ou... read more

Richard R.'s profile image
4 years ago

They respond quickly and get your repairman scheduled immediately 

Sylvia T.'s profile image
4 years ago

Great service. Mario was very component in his skilll and very courteous. He desires a raise. 

Cynthia's profile image
4 years ago

We had a plumbing issue and a claim was filed to American Home Shield. The guy from High Priority Plumbing called me. Something caught up in the shower tub, and the guy got it out. He had to unscrew something. It was clogged. It's fine now. The guy was very professional. He was excellent. 

Diana's profile image
4 years ago

Always dependable and send reputable service providers 

Michelle's profile image
4 years ago

Submitting a claim with AHS was really easy and I felt that I could do that again. It wasn't time-consuming at all. I can also do my request online. I submitted a claim because the garage wouldn't let up and let down. The button to open the garage wouldn't work, and then we couldn't use the remote to open the garage. The contractors came early morning, 'cause most of the time when people say it's between 9:00 and this, it'd be at the latter end of that. But they came early enough and it was good. I liked the time frame that ... read more

Sophia's profile image
4 years ago

I was able to input my repair request online, and was contacted by the repair service with in a day of my request. 

Malikah's profile image
4 years ago

It's been a little over a year since we've had American Home Shield now, but we also kept them when we moved to a different property address. Some of the representatives are extremely helpful and some are not so much. Also, the biggest thing is understanding the contract. There was one out of pocket payment that we had to do and in our contract, there's no removal of the water heater. While everything was covered, we had to pay to have the old water heater removed. Our water heater was leaking. It was damaged, so Simply Plum... read more

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 69,052 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.