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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I love American Home Shield and I recommend it to my girlfriend too. It saves money because if I had not had it, I would have had to call somebody out to come look at my air conditioner. I had my grandkids and my son and it was so hot. I have asthma as well and it was not a pretty picture. When I called, everybody was awesome with Home Shield. A technician from Service Mechanical of Tidewater then came out and he explained to me what the issue was, which was something on the inside. His whole demeanor was great and we have a... read more
A couple of years ago, a terrible plumber came to our previous house as AHS's contractor. Recently, my power tripped a couple of times and I had an AC issue. I submitted a claim to American Home Shield and their contractor Integrity Air Conditioning & Heating was in contact with us by the next day. We knew that they were coming within that day or the next. Within within 48 hours of filing my claim, they were at my place. The tech was on time. He was very helpful and he fixed my problem.
I had a short electric problem in my bathroom and submitting a claim to American Home Shield was very easy. I went to the website and they responded in a few hours. They contacted me by phone and it was good and smooth. The technicians from American Electrical Services were good. They took care of the problem right away. They were punctual and showed up on the appointments. It took them two days to fix it. This is my fifth month with AHS and I talked to someone who just purchased a house. I told him about the experience I ha... read more
7 Cities was really professional. They came in, assumed what the issue was when they first came to my house and then what the tech assumed that the issue was is exactly what it was. He didn't have to do any maintenance, but he went ahead and checked my crawlspace. He checked everything to make sure that everything was good to go as far as my air conditioner, and he did a good job. It was very pleasant. Also, this is the first time that I've ever had to call American Home Shield for something, and I had no issue scheduling. I... read more
Very easy to work with and always cover my claims unlike other home warranties!!
I'm glad to have American Home Shield. Recently, my air conditioner went out. I was about to go out of town on vacation, so I scheduled with them to have someone come back the first day that I was home, and they did that. The tech got it running but it broke again two days later. So, the same guy came back out and fixed it. He came out pretty quickly, so I wasn't without air very long and I didn't have to spend the night with anybody else. The tech was good, too, and so far, the AC is cooling really well. But every once in a... read more
ease of getting service requests, Excellent customer service
I've used American Home Shield in my last property and the new one. It's good. Recently, I had a plumbing issue and everything with Top Notch went well. The guy was on time. He was very nice, efficient, polite, discreet and clean. He didn’t have the part in his truck so he had to go to Home Depot really quick. He came back within minutes and did the job. The issue was a cartridge in the sink. He told me what he did and said that the part was worn out. Everything was fixed within minutes.
There was a leak on our refrigerator line where the ice machine was connected and my husband dealt with United Air Temp when they came out. He normally takes care of submitting claims with AHS. But I have done it before and it's a very easy process. All of my experiences have always been positive. If they couldn't resolve it, they'd replaced it.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,052 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.