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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The service is fast and they will assign someone soon. Their site is easy to access as well.
If I have a problem that I feel is legitimate, then I put in a claim to American Home Shield. Somebody contacts me and I set up a thing. Then a person comes and checks it out. They say, “I've got to put it to American Home Shield.” Then there's a delay, and then they come and do the work. Sometimes, it solves the problem, and other times, it doesn't.In a case where a problem wasn't solved, I called American Home Shield and I complained bitterly. The equipment was not restored to the same condition, and we had a big fight abo... read more
It took several weeks, but they came through as expected.
Quick response and they send you a company within 24 hours
The whole bottom of my disposal was leaking. I submitted the claim online and Home Shield's website is okay. I prefer talking with somebody for scheduling but they were way easier to get through to online. When I called, I waited on hold for several hours before I decided to go ahead and tried doing it online. Pendyk came out and they did a great job. Taylor was the technician and he was very responsive. He had to go and get a part and he kept me in the loop the whole time. I'll continue using American Home Shield. They've d... read more
The furnace was overflowing. I called and talked to an AHS rep on the telephone and she was very professional. The guys from Piedmont Mechanical Contractors came out and they seemed like they knew what they were doing. One guy put a condenser in there and the other one came out and flushed the hose out, the line all from the furnace to the outside. It’s been performing great since they fixed it. We feel that cool air and no more leaks in my furnace. AHS does a good job and they’re reliable. It might take 24 hours for them to... read more
When I had a problem with the AC last year, it took the contractor a few times to come back, but it was resolved. Recently, we had the plumber come out but he couldn't find where the leak was. He said he was gonna have his manager come, but the manager hasn't responded back to us as yet. But the plumber was very polite and professional. He tried his best to figure out the issue but unfortunately, we weren't able to figure out where the issue came from. But he was very helpful and followed up with me regarding the issues. So ... read more
Because they have always sent service people who solved my problems.
Service was timely from first point of contact.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,052 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.