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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Easy claim process and quick response, July 2020 I had 3 claims AC, Sump Pump (Flooded Basement) & Hot Water Heater motor on AC replaced no charge, sump pump replaced no charge and hot water heater replaced with some out of pocket cost to plumber but understood as it needed to be brought up to code.
Timely response and issue resolved without extra fees.
The pump stopped working and wouldn't come on. I went on Home Shield's website and opened a case. By the time I came out, the website already had the text saying that someone should be calling me within 24 hours. South Tampa Pool & Spa came out and they're very good. I've used them many times. Everything works great now.
Submitting work request is easy with quick turn around; avoiding stress from other services.
I just had an appliance go out and American Home Shield from start to finish was there to handle the problem.
They get my problems solved even though it sometimes takes a day or so.
My air conditioning unit kept cutting off and it would just stop. I called Home Shield and talked to a representative because I needed it to be expedited due to my health. I talked to them personally so that they could know the situation and they handled it very quickly. They were able to get Service Contractors of Texas out here the next day. It was amazing. And the contractors knew their stuff when they arrived and they were very caring. I'm on some medications that need to be in a sold room temp or else I can't use it and... read more
The ice maker was making miniature-size ice and we kept hearing a drip in the back. I pulled it out and it was leaking. That's when I called American Shield and set up an appointment for that to be handled. It was handled very professionally and well done. On Point Service Company came in and assessed the issue. They had to order the part and they were back within a day or two. I was very happy with the experience.
I called up American Home Shield on a Saturday and told them that we had an electrical outage and an issue. That call initially started off very poorly. They set me up with a company that wanted to come out on a Friday. They wanted me to wait a week for them to come out. I call back American Home Shield and told them I couldn't do that. I had grandkids that had come over and that wasn't gonna work for us.Initially, they kind of hesitated. I asked them how I should file a claim so I could get reimbursement and I would call an... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,052 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.