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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It has been great, prompt service when a service call was needed.
Business response:
Hi Perrene, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Fast scheduling for service call response
Business response:
Hi Greg, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
My experience with American Home Shield for the lady year and a half has been exceptionally good. I would highly recommend American Home Shield to anyone who is interested in getting a home warranty plan.
Business response:
Hi Sharon, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.
I filed a claim, the electrician showed up as promised and fixed the problem within 1/2 hour.
Use vendors too far away and take too long to respond to vendors
Prompt contact, work done correctly, problem solved
Business response:
Hi Phil. Thank you for taking time to write a review. It is so wonderful to hear that your repair need was taken care of with ease. We can't wait to provide you with excellent service for your next repair as well.
They did has they said, the got a contractor out there the next day and we had the AC repaired and running.
Customer service was lacking, response time was 4 weeks
Because they got in here and got the stove as quickly as possible and delivered it when they said they would
Business response:
Hi LaForrest. We are so happy to hear that the stove was replaced quickly and to your satisfaction. We want you to know you can count on AHS when you need us. Thank you for being our valued home warranty member.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,869 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.