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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.969,077 reviews
Paul B.'s profile image
4 years ago

No problems been using AHS for 30 years . They always send a well trained tech. 

Joseph's profile image
4 years ago

We moved into our house last September and we bought American Home Shield before we moved in because we weren't sure of everything in the house. We have used them a few different times and the claims went right through. Somebody is out in a day or two. Something with the condenser outside and the motor which spun the fan died. American Home Shield had OSA Heating & Cooling come out. They replaced the part and everything has been okay so far.We're gonna renew with American Home Shield next month. I do everything with them onl... read more

Glenn's profile image
4 years ago

My AC wasn't even blowing but it stayed on all the time. The technician came out and he found out that the capacitor was broken. He replaced it and repaired my AC. He did a good job. I appreciate American Home Shield getting that company out. They were good and very professional. 

Wilbert's profile image
4 years ago

My recent claim experience with American Home Shield regarding my pool pump went perfectly. It was easy and people came right on out. The contract was good. The contractors called me before they came out and when they came out there was good customer service. The contractor checked it to make sure it was where it was. Then he ordered the part that was needed. It fell on a Friday, so he came back there Monday and finished it. Everything's running well since the repair. I will recommend American Home Shield. They have excellen... read more

Ron C.'s profile image
4 years ago

We would like a copy of what was done. We are happy it is fixed. But would love to know what was wrong for future 

Karess's profile image
4 years ago

Our fridge and freezer were getting warmer every day. I put a claim in online to American Home Shield and their contractor Bob's Appliance came and replaced a part. They have been perfect since that day. 

Frank's profile image
4 years ago

R Harris AC and Heating was fantastic. They did a great job. They were really quick to show up. They were professional, courteous and everything went well with our recent claim. Submitting claims with American Home Shield was easy. We just did it on the internet and usually, within less than 24 hours, the contractors would set up an appointment. However, you need to be aware that there are certain things that you might think are covered that aren't. As an example, we had a freezer seal go out. We didn't read the fine print b... read more

Sandra's profile image
4 years ago

Nothing was working on the outdoor AC unit on a Friday night. I called AHS on Sunday and they called me back on Monday and said someone would be here. The tech from Guaranteed Services called and said he would be here on Wednesday at 11:30. He found a broken wire and repaired it. Everything went very well. I’m satisfied so far, although AHS went up on me quite a bit from when I first started without notification. 

Constance's profile image
4 years ago

My claim went great. IQ Appliance was wonderful. They were really nice and professional. They got the job done quickly. A part of the dishwasher had broken and they messaged me and I sent them a picture of what was wrong. They ordered the part so they had it. They didn't have to kinda go back and forth. They came in and fixed it. We like American Home Shield a lot. We enjoy having the convenience of if something breaks, then they can send people out to get it fixed quickly. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 69,077 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.