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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The first company that American Home Shield sent out for an appliance issue would not return calls. Then Champco went a lot better than the other company. Champco was professional and timely. They didn't take long once they got involved. It was over a weekend and we got it taken care of in about three business days. Overall, American Home Shield has the best coverage. Once somebody gets out here, it's okay. Their cost is not a problem. I lived with it. But I'm always dealing with somebody overseas so the communication gap is... read more
I have two air conditioner units and my downstairs unit wouldn’t work at all. The burners would come on if you set it to heat and the outside compressor would come on if you set it to air conditioning but the fan motor wouldn’t blow. It wound up being a circuit board up in the attic. I did the claim through the American Home Shield website and it was very good. I got a text message that said when the person was gonna come to my home and they said he could be at my house from 10:00 to 2:00. The contractor was great and the re... read more
We submitted a claim with AHS because there was a huge hair clog. So, the contractors came in and snaked it out and did a great job and it was good to go. The contractors were very good. They were wearing a mask. The process of submitting the claim with AHS was really easy. Everything went really smoothly. I just called. I was happy that I could call in the middle of the night and I could do it automated, and it went great. My brother has AHS too and he liked it.
We had an air conditioning unit making noise and we had a stopped up pipe and American Home Shield handled it fine. They sent A+ Comfort Air & Heating out. American Home Shield could be a little quicker on the claims.
I had my air conditioner repaired. The contractors that American Home Shield sent out were fine. The AC has been fine since the repair. AHS is fine. They did what they’re supposed to do.
The microwave in the house my renter was living in wasn't working. Submitting a claim to American Home Shield for it was easy. Anytime I have to file a claim with them, I always get someone. During the time of the Coronavirus, it has been a bit difficult because of the high volume of call but any other time, AHS would send someone out to my place by the next day. For this claim, AHS's contractor, Austin Appliance came and the techs checked my circuit breakers. One of the outlets in my kitchen needed to be reset and when that... read more
The contractors came out because our air conditioner is not working well. The temperature is high. Sometimes there is air coming, but it’s not cold. So far, so good.
Moreno Plumbing Heating & Cooling came out and replaced the downstairs evaporative cooler the next morning after I filed the claim. They were good. The cooler is functioning like it's supposed to. It's 98 degrees in Albuquerque, New Mexico so we definitely needed that. American Home Shield makes things convenient. When you have an issue in your home, you know what you need to do.
Any time we needed something done, we got it scheduled and handled very quickly. You call in, you get somebody. All the first initial contact is automated, and then someone gets back to you. But if my dad called and he got an automated thing and couldn't talk to somebody to get an appointment set up, it may be a little difficult for him. We were selling our house and the buyer hired a company to come out and look at the AC. He noticed this huge differential between the unit and the actual air conditioning. We put in the trou... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,449 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.