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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great experience! Great service! Fast response to get someone out! Great turnaround time! For a/c service the hottest month of the year, the wait time was a week. Luckily, we are blessed with amazing neighbors and friends who loaned us three window units to cool our home until they were able to get out to fix the issue! Our other experience was the microwave mounted above the stove went out and they were here and gone within about a week. We had a backup to use that time as well. They use great vendors/repair companies tha... read more
The house wasn't getting cold. I put a claim in online and I enjoy the website. It's simple and it's easy to put claims in. Air Repair came out and the tech was real nice. Home Shield has been an excellent company so far. Every issue I've had with my air, they took care of it.
Getting people out to the house has been really effective and good. I have had kinda fluke things around my house and everything's been resolved to my standard. If it can be fixed, it's fixed. If it can't be fixed, it's replaced. I am a single mom from a divorce situation with two kids in the house, so American Home Shield brings me peace of mind knowing that I'm not gonna get some random $6,000 bill. It's nicer for me to kinda spread it out across each month in the event that something happens.
When our warranty was finally online, so I could request a service, Realty Rekey came the next day with someone I requested. It was quick. They did fine and it was great. It was nothing complicated, but they got it done and I'm happy.
A couple of days ago, the outside AC unit was not working. There was no fan working outside. AHS told me that it would go into within two or three hours to put the name of the company that they were going to send, and I contacted them. They said that they would be there the next day. Weathervane Heating & Cooling had to replace the burned capacitor and then it started. They've done very good and there no issues with the AC. The service was very helpful because without AC, it would be very difficult for me. It's a pretty hot ... read more
I thought I had a leak as my faucet was dripping. American Home Shield had a simple process when I made claim for that issue. They handled everything okay. They assigned Prime Plumbing Services to the claim and they took care of the issue.
The experience was great in submitting a claim with AHS. I didn't have any issues. I had the contractors of AHS come out to service a refrigerator. The contractor was fine. I had to call him out several times over the past couple of weeks to get my issue fixed in my fridge, but they were good. The ice maker wasn't producing any type of ice. So, I called them out, and then they came and they looked at it and replaced a bunch of parts over a period of weeks. I called them out like five times. So on the fifth time, they finally... read more
Took a few days to get the service and we’re initially told it we be within 24 hours. It was actually 4 days but the technicians that came were fabulous! Very happy overall.
I talked to some people and they thought Home Shield was a great service and that convinced us to do it. I had a claim when the air conditioning wasn't working. I called AHS and they set up a visitation with Liberty. Liberty came out and they did a great job. They said that the drain for the water was clogged and they opened it up. They understood the problem, tested it properly, and fixed it. It's been fine since.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,077 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.