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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They addressed my problem and had someone out the next day to look at it.
Business response:
Hi Karla. Thank you for time in letting us know how we are doing. We always do our best to provide prompt and efficient service for our members. It is so great to know that we were able to do that for you.
They didn't cover a pool motor repair, so why did I pay for pool coverage?
Business response:
Hi Cameron. I am sorry to hear if you were told the pool repair would not be covered. I would be happy to speak with you further regarding this matter.
I placed at least five calls with them, they were able to resolve them. But work order for the kitchen faucet and instant hot faucets took about three months. However, it was finally replaced with less quality faucets.
Business response:
Hi Aleo, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.
Technician was prompt and courteous. He quickly resolved the issue.
Business response:
Hi Ella. It is wonderful to know the issue was resolved quickly and to your satisfaction. We can't wait to provide you with quality service for your next repair need as well. Thank you for choosing AHS.
Great contractors are assigned the best service.
Business response:
Hi Bobby, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
After parts for my 12 year old refrigerator weren't able to be obtained, I was provided with an opportunity to select one of several new refrigerators, OR put a substantial amount toward a refrigerator of my choice.
Business response:
Hi Sandra, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.
online experience is easy to schedule - and fast follow-up
Business response:
Hi Chaz, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
AHS and its contractors have always been professional, caring and considerate people.
Business response:
Hi John. It is so wonderful to hear about your experience. We can't wait to provide you with a great experience with your next repair need as well. Thank you for choosing AHS.
No problem on getting help, when the time comes when you need home repairs
Business response:
Hi AI.R. Thank you for letting us know about your positive experiences when reaching out to our company. We are so delighted to hear that you have been pleased with the service we offer. Thank you for choosing AHS.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 140,732 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.