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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My toilet wasn't flushing right. Since I've been with Home Shield for over three years, I already knew what number to dial if I had a problem with anything. They sent out St. Louis Sewer and Drain Cleaning Services. When I called them, they told me someone from the company would come out and repair everything. They sent someone right out. But a couple of days after the person left, the toilet was doing the same thing. My husband called back and they came right back out. They brought a new toilet and put that in. After that, ... read more
Our recent claim with AHS went great. We didn't really talk much with the contractors except through the door because of the whole COVID thing going on. They had some nice precautions in place. But he came through and did a great job on our ice dispenser. He was very helpful. We have not had any more problems since then. AHS was quick. Their reps were friendly and professional.
Fast Response came out and checked the AC. It was running fine and it ran for a week, then it stopped. Another woman came out and thoroughly cleaned it. It ran for another week or two, and then it stopped. Then, the original gentleman came for the next appointment. We would reset it and it would work for a couple days, then stop. He would have to come back and we would have to reset it. If I reset my Nest thermostat and I do the restart function, it works. They think it's because the Nest is not working so, I was asking him ... read more
I've been a part of American Home Shield for almost 20 years and they have always responded. They've had contractors who have responded in a timely manner and have done good work for us. We've not had a bad experience with American Home Shield. Their website was easy for me to use and I had an instant email that said I would receive a call from the contractor within 24 hours. That usually falls under business hours.A-US Air Conditioning of Texas came into my house two different times for two different air conditioners. The f... read more
Jensen Mechanical installed the air conditioner and a part of the duct work. They were very professional. It took them an hour and I was very satisfied. American Home Shield is good. They are timely and work within my schedule. Their claims process is very professional too.
Great experience with a skilled technician to address my garbage disposals problems. Prompt, polite and knowledgeable. Assessed the situation quickly and completed work professionally.
The air conditioning at my rental property wasn't working and it was blowing hot air. I filed a claim on Home Shield's website and they gave me two days for Austin Heating and Air to come out. The contractor did a good job.
I called in a claim for my refrigerator to American Home Shield and their prompt gave me a contractor called One Choice. That company never called me even though I called them. I called AHS again and told their rep that they should get me someone. They sent Green's Appliances to handle my claim. The first tech who came didn't have the part needed so he sent another person and they fixed my issue. The problem was the control switch. Since then, my refrigerator has been fine. I also hired Green's to clean off my dryer. So far,... read more
I had another amazing experience. I made the service request and received a phone call within minutes from the company that was assigned to me. They worked withnme due to the urgency and had someone come out and fix my a/c unit the same day!! Overall great experience!!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,077 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.