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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The original guys who came in and looked at the AC unit were thorough. We tried to keep our distance because of Covid, so I was in one area and my husband was dealing with them. He said that when they checked the unit, they did a good job. The air conditioner was leaking and they thought that there might be some debris in the line, which was causing it to back up. It's because the condensation was building up and leaking down into where we have the unit into the concrete slab underneath the house. They blew out the line to m... read more
It was very easy to use the system to call and speak to someone for a claim. They were very fast about getting assistance for me. The company called me the same day and I was scheduled for the next day. They came out earlier than expected and the AC is running very well after the service. Everything went very well.
The garage door would only close three-quarters of the way down. Brutus Garage Door came out and fixed that. American Home Shield handled it great. The online system is fabulous and the customer service is amazing as long as you use the system. It's just that when you want to talk to somebody, it's impossible. You're on hold forever. Maybe it's because of COVID.
Our refrigerator was broken, so I called AHS to fix it and it was simple and easy submitting the claim. The technician who came out was great. He had to order parts and we're waiting for it to be repaired.
Nick Dolinic came out for our AC and they're very professional and very clean. They came in and knew what the problem was right away. As a matter of fact, they came out a year ago and fixed the same problem. I am well satisfied with their work and I highly recommend them to anybody. The issue on our AC was the compensator. We got an older unit. We came home on Sunday from vacation and the air conditioner was out. It was hotter than hell. My wife got on a phone Sunday evening. I'm a disabled vet and she has a pacemaker, and s... read more
The gentleman that came out for our recent claim, came when he said he was gonna be here. He was here on time, practically a little bit earlier. He wasn't here very long because he saw the problem right away. He said he was gonna order the part and as soon as the part came in, then he was gonna call me back. Two days later, he called me back to tell me the part was in and he came out the same day and installed it. He also had gloves and mask on. I've had AHS for years and I absolutely love it. I've even encouraged my daughte... read more
We really like American Home Shield. They've been really good. We've had little issues on and off with our heating and AC since we lived in this house. We've had to call them once or twice a year and they've helped get a contractor out here right away. It's been a great experience. Recently, one of our three garage doors stopped working. My wife sent an email and someone called that same day we made the complaint and said they'd have someone out in a couple of days. It took a week for someone to get out here. The garage door... read more
I googled home warranties and American Home Sheild was one of the first ones that came up. They were better fitting for my needs and their price was fair. Compared to some of the other contractors that I’ve had to use, I prefer Waters Edge Plumbing to come out ‘cause they call quickly, they find out what they're getting into and they used to send a guy out within a reasonable amount of time. A-1 Rapid Router, on the other hand, takes them at least a week to come out, if not longer, and I had to call them and keep calling.
We appreciate your company coming out and getting us squared away. Our house is much cooler now and we have set in motion the recommendations given to us gor a more efficient use of the AC system.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,081 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.