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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.970,450 reviews
Theodore J.'s profile image
4 years ago

Very quick response on both the refrigerator and gas range issues. Contractors were excellent and quickly fixed the issues. 

American Home Shield has been very satisfactory. I had 2 claims at the same time - one for plumbing and another for air. The AC part went super good. They took care of everything that day. For the plumbing, they had to come back ‘cause they had to order a part but it was good. 

Terry's profile image
4 years ago

We moved in our house and we were having trouble with the AC actually starting and working. But we had been working a lot and we hadn't had a second to put in a claim with American Home Shield. When we finally had a few days where we could, we filed a claim, which was one of the easiest online things I've ever had to do. When AllTech got here, Matthew was very nice and very professional. He found our problem right away. We needed 3 ½ pounds of Freon put into the system because it didn’t have enough in there to get it to cool... read more

Jianxing's profile image
4 years ago

The contractor did a great job for the first claim. The pool was done. The circulation didn’t work and they sent someone on time. They replaced one with the part and it works. Once they got it repaired, the water pump started working properly and we don’t have any problem since then. They also answered some questions I'm not familiar with in a professional way. I would definitely recommend American Home Shield. 

Preston's profile image
4 years ago

I had a dripping water heater. Submitting the claim was easy. And then, The Lindsay Company came out and all the problem was was my drain valve. There was something that had failed in it. It took the tech about 10 minutes to correct it and it's okay now. Home Shield has been great and saved me money on a lot of situations. They've been very helpful and very professional in all situations. 

Frank's profile image
4 years ago

I started online with my claim and then was called by somebody who then arranged to have the person come out. The tech was a nice guy and he did a thorough job. Everything went well. He was in and out in a very short amount of time. He got the problem fixed. The AC is running great. Everything went very smooth. It was a pretty easy and painless process. They were timely and got the job done. 

Sarah's profile image
4 years ago

The air conditioner wasn't coming on and it wasn't running. It wasn't doing anything, nothing at all, and it affected us very much. I called American Home Shield and the representative told me they were backed up on stuff. She said was sending them over and that somebody would be in touch with me from the company. One person said it was gonna be almost a week before someone could get out here, and then C & C said they could be out here in three days. We weren't able to do anything during those three days and we had to go to ... read more

I’ve been with American Home Shield for nine years and everything is nice. Both the contractors and the service are good. The technicians from Affordable Appliance Repair did what they had to do. It took a couple of days for the parts to come in but when it came, they came and fixed the appliance. 

Darlene's profile image
4 years ago

I had a warranty through Home Shield before and everything worked out well. Also, I'm a realtor and we use them a lot. Gimino's Appliance did a great job. The tech showed up when he was supposed to and found the problem. He had a mask put on. We got the part within a week and he came and the problem was resolved. I’ve been with other home warranty companies and it was terrible. I was pleasantly surprised. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 70,450 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.