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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,888 reviews
Kim lasher's profile image
Kim lasher 
3 years ago

They have taken care of all issues we have had the past 4 years. Efficient, reliable and on time 

Business response:

Hi Kim. One of our main goals is to provide prompt and reliable service that our members can count on. Thank you for allowing AHS to take the hassle out of your home repair needs. 

Jim Lewis's profile image
Jim Lewis 
3 years ago

Superb customer service for 20+ years. Always professional and made me feel valued as a customer. 

Business response:

Hi Jim, we would like to thank you for 20+ years of patronage. Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Ed Waysek's profile image
Ed Waysek 
3 years ago

Timely and efficient. Courteous and professional. 

Business response:

Hi Ed, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Kayne Kelly's profile image
Kayne Kelly 
3 years ago

I've always had prompt and quality service when I've filed a home warranty claim! 

Business response:

Hi Kayne. hank you for letting us know about your experiences with AHS. We strive to provide prompt and professional service for our members. We thank you for allowing us the opportunity to do that for you. 

Rebecca White's profile image
Rebecca White 
3 years ago

Every issue we've had has been resolved fully within a reasonable time frame with limited interaction. 

Business response:

Hi Rebecca. Thank you for letting us know about your positive experiences when reaching out to our company. We are so delighted to hear that your issues were fully resolved. We can't wait to provide you with excellent service again. 

ALI VASQUEZ's profile image
ALI VASQUEZ 
3 years ago

Really quick respond in any claim made, also good preventive service. 

Business response:

Hi Ali, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Ozella Hanks's profile image
Ozella Hanks 
3 years ago

have responded each tim I call. Job completed 

Business response:

Hi Ozella, We appreciate your feedback and hope you continue to enjoy your coverage with American Home Shield. 

Juanita Herrera's profile image
Juanita Herrera 
3 years ago

Lengthy, but service completed so far to expectations 

Business response:

Hi Juanita. We appreciate your time in reviewing your experience with AHS. We want our members to know they can trust in the coverage we provide. We look forward to taking care of your next repair need and providing a better service experience. 

Mark Libby's profile image
Mark Libby 
3 years ago

Price of AHS works, ware and tare reduces the cost, but does not eliminate it. 

Business response:

Hi Mark, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,888 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.