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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very professional. Arrived within the allotted time. Investigated and Found the issue quickly and did not try to over-sell. Provided sound advice. Pleased with the service. Would recommend to others and may use in the future.
Things have been a lot better in our home since True Air Solutions came on behalf of American Home Shield to fix our AC that wasn't cooling. I emailed Home Shield for that claim and had an easy time using their website. They then sent me an email, letting me know the date True Air was available.
The Right Guys HVAC came out a week ago for the air conditioner that was not working. The first problem was the switch outside that you have to turn on. I was suffering in heat and it took them three days to get them down here. It was not even my fault. It wasn't working when I left my home. The issue has been over a month and they charged me again for the same issue. I paid $75 twice. I thought the warranty will stand by you and for you but American Home Shield overcharged me. That made me so unhappy. I wouldn't choose them... read more
The realtor requested a Home Warranty policy from the seller on a condo we purchased. It turned out to be a good request. The property had only been lived in part time and it turned out to have a plumbing issue that was not easily detected by a home Inspection. Bottom line, there was a Home Warranty repair shortly after the property was purchased. American Home Shield worked with our property manager and the contractor they hired. The problem was fixed promptly and we are trouble free.
I did without air since Friday and it was Monday. I started calling Austin Heating at 8:22 in the morning and they said that they were working on their scheduling. It took me until 2:20 that afternoon to get ahold of a person again and that was when I was told that I was not getting serviced until Thursday. That was not gonna work and I got a little upset. I'm an old lady and I get grumpy when I don't get my air.I called American Home Shield back and they said that was not satisfactory. The rep got on the phone and got ahold... read more
Arizona Trade Masters did a great job. The time slot for the appointment was professional and they showed up better than promised. The guy was very clean and he was also very transparent. He went and analyzed it. Then, he broke it down for me and repaired it. He followed up on it and made sure that I was happy with it and he captured everything I was looking for. I haven't had any problem since. Also, he wore face mask and booties for the shoes, and he sanitized. American Home Shield has been professional, which is why I sta... read more
AHS is awesome. I have other property addresses and all three of mine are under American Home Shield. They are doing good. That's why I'm still with them. When we first called American Home Shield for a claim, the Freon of our AC was low. The contractor helped us refill the Freon. So it worked perfectly. Then, after the storm that we had, it just cut off the main switch from the circuit board. That was why the AC did not work perfectly. The technician came, found out and he turned it back on. So everything works perfectly ag... read more
We’ve been with AHS for about four years and this was my first time dealing with them hands-on. My husband normally does it but he's overseas. My AC went out. The fan had stopped working outside. When the technician got there, he got out of the car and introduced himself. He came on time and he asked me how long the problem had been going on. He told me what was going on and fixed the AC in about 10 minutes. I work in a 911 building for the City of Chesapeake and I recommended American Home Shield to a couple of staff member... read more
It was 100 degrees and my AC wasn't cooling at all even though it was running. American Home Shield texted us to say when their contractor Ambient Air Heating & Cooling would be over at our place. We understood that the process was gonna take a while 'cause it was hot and everybody else had problems. So, we checked into a hotel and met the tech at our place the next day. When the tech Rigo came, he replaced the two capacitors of my unit. I have had no problem ever since. Since then, the unit has been doing its job. AHS's war... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,082 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.