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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,888 reviews
David D Summers Iii's profile image
David D Summers Iii 
3 years ago

Great plumber knew the issue was elements 

Business response:

Hi David, We appreciate your feedback and hope you continue to enjoy American Home Shield and the service we provide! 

Larry Duff's profile image
Larry Duff 
3 years ago

Left AHS after 15 years for a highly rated competitor because of lower rates. After 2 claims that were a huge hassle I returned to AHS. rates are important, but, most important is the reliability of the company to service your claims. That has always been dependable with AHS! 

Business response:

Hi Larry, We appreciate your feedback and hope you continue to enjoy AHS! 

Jesse L. Andrews, Jr.'s profile image
Jesse L. Andrews, Jr. 
3 years ago

I coordinated several issues that needed attention at the house with AHS, and within 24 hours had an appointment scheduled to rectify each concern. 

Business response:

Hi Jesse, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Michael Vigil's profile image
Michael Vigil 
3 years ago

Very quick response every time we call. Always good technicians 

Business response:

Hi Michael, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

ANTHONY's profile image
3 years ago

Excellent communication and American Home Shield engaged me respectfully with any grievance I had and never failed to honor the contract in place. 

Business response:

Hi Anthony, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. 

Miguel A Ramirez's profile image
Miguel A Ramirez 
3 years ago

Quick and prompt professional execution with my needed repair. Also, the monthly home maintenance calendar provided as a reminder to their customers. 

Business response:

Hi Miguel, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Phillip Zehnder's profile image
Phillip Zehnder 
3 years ago

Replaced Garbage disposal. We here within 2 days and were done within an hour 

Business response:

Hi Phillip. It's great to know your garbage disposal was replaced with ease. We appreciate you taking time to write a review and thank you for trusting AHS to take care of your home repair needs. 

Kim clothier's profile image
Kim clothier 
3 years ago

1st rekey appointment was canceled with no phone call or explanation. I called. Spoke to a very nice girl who reissued wirk order for renewing new homes and a,l was taken care of within a day 

Jamie Webb's profile image
Jamie Webb 
3 years ago

Made the call & they contacted the company right away. 

Business response:

Hi Jamie, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,888 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.