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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Quick response. Good service companies. No problems
Business response:
Hi Ron. Thank you for letting us know about your experiences with AHS. We strive to provide prompt and professional service for our members. We thank you for allowing us the opportunity to do that for you.
I place my service call online and I received a response back fast. The contractor quickly diagnosed the problem and applied a fix. I couldn't be happier.
Business response:
Hi Kimberly, Thank you for providing your feedback to AHS about your most recent experience.
American Home Shield offerd me timely and supportive customer service. When anything brakes or malfunctions they are on speed dial and there with a quick fix. I
The last time I called American Home Shield. I got great service. A technician was at my home within 48 hours of contacting them. This is not always the case though. Thus the reason for the fair rating.
Quick service, will keep trying until the problem is fixed.
Business response:
Hi Kasie. It is so wonderful that your repair need was taken care of to your satisfaction. We can't wait to provide you with excellent service for your next repair.
Easy to file a claim, easy follow up for service
Business response:
Hi Jennifer, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
I have had to deal with leak issues in my home. I tried once without them. What I found is that the cost to fix the leak was greater to deal directly with a plumber. In addition AHS sends someone out to repair the holes in locating the leak. The fix is not necessarily paint ready and completion comes out of your pocket. The process of using AHS has become more streamlined and quicker attention is being given to the needs of the homeowner. The subcontractors more often then not do good work. Repairs can be pretty costly witho... read more
Business response:
Hi Daisy, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Generally good experience with service, sometimes a longer wait than I'd like. Not too excited about the latest rate increase.
Rated 4 as I was told that had I not bought my own replacement faucet that I would been given a builder grade when the one that needed replacing was NOT builder grade and that troubles me..it should be similar to what I had in.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,888 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.