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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The air conditioner was just blowing hot air. I called AHS on their number and told them about it. They said that they would get ahold of a repair person right away. They gave us the name and phone number of Same Day Air Repair. Plus, that place called us and we set up an appointment for the very next day. It was a capacitor that had gone out on it and they put a new one in it. It was excellent. We had an air conditioning problem when we very first signed up with AHS and they came out and fixed it right away. They got right ... read more
We submitted an air conditioner claim online with AHS and they assigned A-US Air Conditioning of Texas Ltd to come out. The website was fine and we were told that the contractor would contact me about the appointment. The contractors who came out were good and since the service, the AC was been working and keeping our home cool.
American Home Shield's service used to be really good. Now, they are letting people go because of the pandemic. I don't hear my doorbell well and they always send me an email so I can read from my computer that my technician is on his way. I called three times and sat on hold forever. Three times their rep told me that they would send me the email but they never did. So, I sat from 6:00 am to 8:00 am with no TV just so I could hear the doorbell.Before, when I called Home Shield for our garage door. As soon as I called, AHS t... read more
Service was good the repair company called me right way and the came on time. I was very pleased . I would recommend them to my friends . Thanks
Originally, Prime Plumbing came out because the faucet in my hallway bathroom was constantly leaking. When I did the claim, I put down two faucets. I did the hallway bathroom and the master’s bathroom as well. But when the tech came, he was only focused on the hallway one because at the time, the master’s one was not leaking that bad so it kinda slipped my mind. But right when he left, it started leaking. So he came back today to look at my bathroom and to figure out what the issue was and he said it's more something with my... read more
I had two toilets. One was loose and I thought maybe it needed a new flange. Cascade Plumbing came out and the plumber said that it needed to be reshimmed and caulked down the bottom, while the other toilet needed new insides to the tank. They did a great job, they were in and out in no time, and I appreciated that. The toilets work fine now.
Blue Ridge Mountain Plumbing came out to fix a toilet. I filed the claim thru the internet and American Home Shield has a good website. They were also communicative. They're a very good company. All the companies that I used through them have been very respectful and they have very good knowledge of their profession. They always leave everything well. I don't have them back.
Redeemed Heating and Cooling was very professional, on time and very kind. They ordered a part and the gentleman said it was gonna take 11 days to get in and it came in about four days which was refreshing with the Covid pandemic and everything in the world being behind in the flow. Putting in the claim with American Home Shield was very easy. I just submit one on my iPhone. My son and my daughter-in-law have bought a house couple of months ago and now they are American Home Shield clients as well.
The toilet wasn't flushing completely and there was also a leak behind the shower. I was not impressed with the previous other people that came before for the leak in the bathroom. The guy said that it was an air conditioner problem. I told him that I had a leak with that as well. He said he gotta follow exactly what the ticket says, “Leak in this bathroom only.” He said that I have to make another claim. He was lazy. He smelled like cigarettes and was not friendly nor informative. He said that it was not his problem or it w... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,082 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.