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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,935 reviews
gene's profile image
3 years ago

For the most part they have been very responsive but in a few cases it has been a challenge to deal with them 

William J Smith's profile image
William J Smith 
3 years ago

Great reliable, trustworthy company that I would recommend to family and friends. I am glad that I use American Home Sheild. 

Business response:

Hi William, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. 

JJ Jenkins's profile image
JJ Jenkins 
3 years ago

We have had policies with this company for multiple homes that we have lived in. We have also had policies with them for homes and apartments that we used as rentals. They have been easy to communicate and they have covered things that have broken like hearing and air conditioning systems. They are quick to come out and inspect problems and quick to get things fixed. We are very satisfied as customers of their company. As long as you make the recommended cleaning and inspections and keep service records, you will be spared f... read more

Business response:

Hi JJ. Thank you so much for taking time to let us know about your experiences with AHS. We are very happy to know that you have found the value in the coverage we offer. We look forward to providing you with great service for many more years to come. 

David Medrano's profile image
David Medrano 
3 years ago

Everytime I have submitted a service request, AHS has been fast, friendly and effecient! 

Business response:

Thank you, David, so much for letting us know about your positive service experience. We are so glad to hear how well it went. We want you to always know you can count on AHS as your home warranty company. 

R.S. Burget's profile image
R.S. Burget 
3 years ago

The speed of service and using responsible and reliable contractors to do the work. I have been very pleased with all of the people that have repaired and or replaced my appliances with Home Shield. 

Business response:

Hi R.S., Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. 

Dan's profile image
3 years ago

Good Fast and Efficient Service, as I have used them 2 times already within the past 11 months! 

Business response:

Hi Dan, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Scott Nagel's profile image
Scott Nagel 
3 years ago

I have been a member for over 5 years, and am happy for the coverage they provide. 

Business response:

Hi Scott, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy American Home Shield and the coverage we provide! 

Cheryl A Laster's profile image
Cheryl A Laster 
3 years ago

Service is good. I just feel the deductible is pricey 

Business response:

Hi Cheryl, We appreciate your feedback and hope you continue to enjoy it! 

John Yeats's profile image
John Yeats 
3 years ago

HSA is very good. However when my propane line was leaking I couldn't call them because of the emergency situation. But for all my other standard repairs they have sent excellent professionals. 

Business response:

Hi John, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,935 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.