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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My experience with American Home Shield has been outstanding. Submitting the claim is very easy when I do it on the internet. As long as I've got the login and password right, and I start saving it on my computer, it goes pretty smooth. Then a couple of hours or the next day later, I get a message with a schedule. The technician shows up one or two days after which is pretty good. It's within range. I used to have a different home warranty and they took a little bit longer. But Home Shield needs a little bit less of a lag be... read more
Have had AHS for 21 yrs. Fast, professional service. Always on time, account resolution easy .Peace of mind with the coverage provided. Would not change warranty company for any other company.
I wasn't sure if it was a water leak or an air leak because when the air conditioner was originally put in when they built the place, they didn't run the line out. They just hooked up to the outgoing line from the plumbing so the plumbers said it was not their problem. I wouldn't recommend them to anybody. They went out there and found what the problem was. It was like a two-way issue. One of the lines that they ran into was going out of the house but instead of fixing that, they said it was an AC thing. He had to call his b... read more
Excalibur was our assigned service provider for an AC claim we had with American Home Shield. They had to come out twice to fix the compressor fan outside which is like 32 years old. I just bought this house. The first time they came, the problem had something to do with the Freon. I had to pay for the visit and I also had to pay them for Freon to put in the compressor. I don't understand about electronics or AC but within a matter of four days, the AC stopped working after they had come out the first time. They had to come ... read more
I was having a hard time with my air conditioning. It wasn't cooling my home. I went online and filed a claim with Home Shield. It was easy to pick my issue and put in my information on the website. Then, Reliable Mechanical Services came out and put refrigerant in the unit, which I didn't think was the issue. It ended up really not being the issue, so it still wasn't cooling. The issue is with the compressor. I had to call and they came out again. My air conditioner is working now. Home Shield has been a good value so far. ... read more
American Home Shield's service has been fine so far. I've used them about three times and in the most recent one, they sent out Blue Star Plumbing. The techs were on time and the service was done correctly the first time. They were great.
I had the opportunity to speak with a live person from Home Shield when I called in for my ceiling fan and I liked that much better. Then, they sent me a text to let me know when to expect the contractor. Lite it Up Electric came out and the tech looked at the ceiling fan. He did a great job. It's been great with Home Shield so far. Every time I've called, they've responded. And when the company comes out, they fix the problem.
We had a clogged basement drain and Rams Plumbing came out and fixed it. They're an amazing company. They're professional and respectful. I filed the claim online and the website was very easy to follow. I was notified by email when Rams was coming out. So far, everything has gone very, very smooth.
American Home Shield provides great service. When a part for my dishwasher was discontinued, I received a phone call from American Home Shield saying I would get a replacement on my dishwasher. A Town was the contractor they sent. The company reached out to me as soon as the claim was filed and they told me that I had to have the appliance for them to do the installation. I was to reach back out to them once I had it.A Town did very well and their technicians were nice. It was just the company that delivered the dishwasher t... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,094 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.