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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Home Shield has been there every time I needed them. I was able to speak with somebody every time I called. And then, somebody called me back immediately to set up an appointment. With Complete Residential Services, everything went excellent. We asked the tech questions. He was willing to tell me everything. Then he showed me what possibly could have been wrong with my system. I like his knowledge.
I called American Home Shield for the AC unit and they connected me with a reliable company to come and fix the problem. The rep was very professional and she had her mask on. Then, coming in and out of the house, she had protectors on her shoes. She had to put some more Freon to my AC and she said that due to the home warranties, it knocked out $10 a poundage. I was four pounds short. She said she fixed the line, which was up under the warranty. My total bill was $400 and she said that if I didn't go through AHS and just ca... read more
I've used Home Shield twice and they've done everything they have promised. Recently, one of the motors of my AC started cranking and making a loud noise. My wife called American Home Shield and set up an appointment with their contractor American Air Conditioning and Heating LLC. The techs called us in advance and told us they would be at our place the next day between 9:00 and 10:00. The techs were very knowledgeable and explained everything to us. They serviced my AC system and did a great job. Everything has been functio... read more
The AC was turning on and everything, but the house wasn't cooling off. I called in and asked about when to expect the contractor because no one had contacted me. Home Shield had my home number as my contact number. The company had reached out to schedule a time on that Friday, but they didn't get in contact with me just because I was simply outside. I called Home Shield back on Saturday and said no one has contacted me. I live in Yuma, Arizona and it's pretty hot. And then, Home Shield reached out to Fleshers Refrigeration ... read more
My water heater wasn't producing hot water. I didn't know how to change settings or anything like that. When the tech from Hers and His Plumbing came out, he looked at it and stated there was something wrong with the two thermostats because they were set so high but the water wasn't working. He swapped them out for me real quick and I have hot water now. It was a simple fix. The tech was in and out in about 30 minutes and it was all fixed, all better. With COVID-19 and everything, it was really a safe, easy repair. That was ... read more
Shamanski was on time and they were good. Their tech fixed the problem. We're very happy with AHS.
Sun Kings Construction's service was good and the guy was so kind. They tried to fix the problem on the first go. I called them because I heard a drop from my walk-in closet but there is no evidence that it is something like water so they couldn't do anything. We have been with this problem since some years ago. It appears like a water stain. They checked and there's no evidence that it's broken. If I have an evidence, I will call them again.
Our air conditioning unit stopped working Monday evening, so I put in a claim hoping that I could get someone assigned and reach out to them to come look at it as soon as possible. American Home Shield is always really quick about sending their recommended contractor to come out. So I got one first thing on Tuesday morning. I reached out to Climate Masters but unfortunately, I didn't have an appointment until that Thursday, but it is what it is. They came out and finished the work. A comparable price would've been about thre... read more
I bought my policy when I bought the house and I've had it for about two years. American Home Shield made submitting claims an easy process, but it'd be nice if the policies were more clear on what they cover and what they don't. Sometimes it's vague, and I think it's vague for a reason ‘cause they’re not quite sure what the damage is or what has gone wrong. With our AC claim, Clovis Heating and Cooling came out for my unit and they did a good job. We had one issue with the refrigerator prior to this one and it took over 48 ... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,094 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.