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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,446 reviews
Gary filippi's profile image
Gary filippi 
3 years ago

After 6 weeks are ac is working, ice cube inc did great job. 

Business response:

Hi Gary. This is great to hear. I am very glad to know that your air is working. We know the importance of having your repair needs met especially with something as important as your AC. We appreciate your patience and thank you for choosing AHS. 

barbara sago's profile image
barbara sago 
3 years ago

my tech was very professional and courteous as was promised by AHS . I called AHS they got me a tech in a matter of less than a day. my job was done very quickly , plus clean up . each time I have used them I have been left very satisfied . 

Business response:

Hi Barbara. It is our goal to provide prompt and reliable service that our member can count on. Thank you for allowing AHS to take the hassle and worry out of your home repair needs. 

HOWARD HENSHAW's profile image
HOWARD HENSHAW 
3 years ago

GREAT CUSTOMER SERVICE WEBSITE IS EASY TO NAVIGATE 

Business response:

Hi Howard. Thank you for letting us know you have received great customer service and are happy with the website. We understand the importance of providing you with service you can rely on. We are so glad that you chose AHS. 

Bonnie Bose's profile image
Bonnie Bose 
3 years ago

Ease of going through the process. And exact what was covered 

Business response:

Hi Bonnie. Thank you for the positive review. We are so happy to hear about your experience and know how pleased you are with the service you are receiving. We look forward to providing you with great service again in the future. 

Susie Dickens's profile image
Susie Dickens 
3 years ago

I rate them that way because the assigned worker is very professional. He comes in, checks the problem, in my case the heat/air conditioning system, and answers questions. 

Business response:

Hi Susie, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Liz's profile image
Liz 
3 years ago

I lived in a condo when I had this warranty and it coveted all kinds of things that didn't really apply to me. Wish these could be customized bit otherwise it was affordable and they did help when I had an issue with a stove. 

Suzanne Lane's profile image
Suzanne Lane 
3 years ago

I haven't called for an actual repair yet. Not sure what to expect. Technician was nice guy and said everything looked ok. No repairs were made and filters weren't dirty. But he said something could go wrong at anytime so I guess there is no such thing as "preventative maintenance" I have a different kind of filter that is electro magnetic he had not seen before. But I guess all was good. 

Elizabeth Toth's profile image
Elizabeth Toth 
3 years ago

Professional, on time gets the job done clean up when finished 

Business response:

Hi Elizabeth, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Jackson's profile image
Jackson 
3 years ago

I was skeptical at first not really knowing what to expect. I thought when it was time to ask for a service to be done, that it would be a long drawn out process, a hassle or I would get the run around. To my surprise when I put in a order for a service to be done. It was very smooth and easy. You just check the box letting them know which item, and the problem, then they send you the information of the person that will be contacting you to provide the service. The company that came out to provide the service, was very profe... read more

Business response:

Hi Jackson. We really appreciate your feedback. We are here to take the hassle and worry out of unexpected home repair needs. We are so happy you chose AHS to give you a peace of mind as your home warranty company. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,446 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.