American Home Shield's cover image
Claimed

This profile has been claimed by the business owner or representative.

American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,445 reviews
Howard Stumpf's profile image
Howard Stumpf 
3 years ago

We had a problem with our dishwasher. We hired a company to come and repair it. The Service person who came to fix the dishwasher told us that, "These things are made to become obsolete". He told us there was nothing he could do to fix it and left. A couple of weeks later, we started getting a large lump in our woof floor in the kitchen. I decided to get American Home Shield to come and check it out. We knew we had a problem. The American Home Shield technician told us it was a $25.00 part and he could fix it. He stated that... read more

Business response:

Hi Howard. We appreciate your time in reviewing your experience with AHS. We want you to know you can trust in the coverage we provide. It's great to hear you have not had any problems with getting your repair needs met. We look forward to taking care of your next repair as well. 

Carnita Edwards's profile image
Carnita Edwards 
3 years ago

Around the house you may need major things fixed around the house and American Home Shield the company fore job. I have needed a few things fixed maybe even fully replaced and they did just that. Replaced my furnace and just recently my washing machine both brand new so for that I am very grateful to have them. Thank American Home Shield 

Business response:

Hi Carnita. We appreciate your time in reviewing your experience with AHS. We want our members to know they can trust in the service we provide. We are very happy that you are finding the value in the coverage we offer. 

Carol Morris's profile image
Carol Morris 
3 years ago

Too expensive monthly and then still have to pay $75 for repair company to come. I had a water heater they won't cover. Also only covered $10 a pound for ferrion. 

Enocras Williams's profile image
Enocras Williams 
3 years ago

Efficient good choice for me and that's that. 

Business response:

Hi Enocras, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. 

Bob Nakon's profile image
Bob Nakon 
3 years ago

I have been a very satisfied customer of American Home Shield for years. I have contacted them with appliance issues and it is painless. Stuff wears out, and when it does you can call or go to the AHS website and request service. The repairman comes out and problem solved! Really, what more could you ask? 

Business response:

Hi Bob. Thank you for letting us know how promptly and effectively your service needs were taken care of. We are so happy to hear how satisfied you were with the service you received. We can't wait to provide you with exceptional service again. Thank you for choosing AHS. 

Velvia Ratliff's profile image
Velvia Ratliff 
3 years ago

Everything is done very quickly and professionally 

Business response:

Hi Velvia, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

loretta meadors's profile image
loretta meadors 
3 years ago

THIS COMPANY IS GREAT AND EVERYONE IS SO NICE WHEN YOU TALK TO THEM 

Business response:

Hi Loretta, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Mark's profile image
Mark 
3 years ago

Most of my calls have been quickly responded to, but when i sought AC repair, there was no service company available 

Deborah Hammesfahr's profile image
Deborah Hammesfahr 
3 years ago

This is my first year with AHS and I couldn't be happier. Staff is easy to talk to and they are super informative when discussing details about your claim. The 3rd party vendors are professional and go out of their way to serve you well. 

Business response:

Hi Deborah. We are so delighted to hear that you have been pleased with the service you are receiving. We know how important it is to our members to receive dependable service. We want you to know you can always count on AHS as your warranty company. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,445 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.