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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The washing machine was effectively dead and it started the night that we took possession of the house after we signed the mortgage. It was throwing an error 90 something and it would just constantly beep. I looked it up online for that make and model, and the error that it was throwing said that the only option was to replace the main computer board. I submitted a claim with AHS and a tech from JC Appliance Repair came out.He evaluated the same thing and looked at the secondary board to make sure that it was good. He conclu... read more
Everything was great. Good service. Technician was very good. Would recommend.
I put in a claim with Home Shield because my AC stopped running. I called and everything was good. But I called back because I did not get the contact information of the service provider. It was really hot that day so I wanted to make sure to get ahold of the provider to see when they were coming out. But I checked my email after speaking to their rep and I saw that the initial CSR did send me an email with the information. Also, the provider was dispatched pretty fast. Air Pro came in the next day, really early in the morni... read more
Consistently good service. Very happy with the repair companies they have sent to our home.
I've had three claims so far with American Home Shield. I had a wonderful leaking dishwasher, which wasn't caught by the inspection. The contractors that came were really great. They set up an appointment quickly, arrived quickly and figured out the problem. When they installed the dishwasher, they didn't screw it all the way, and the dishwasher will actually start even if the door was not closed. But he fixed it for me, my dishwasher isn't leaking anymore, so I just love that.I had somebody come and fix the air conditioner.... read more
The AC fan stopped spinning on the outside, so it wasn't blowing any cold air. The guy didn't fix it the same day because it just kept happening two more times after that. I thought it was fixed but the same thing happened again the next day after he replaced something. He came back and had to order a part. Unfortunately, the same thing is happening still. I need to make another claim. But I was surprised to get my deductible back so that's good with me.
The person that American Home Shield sent out was good and polite. He fixed the issue right away. The AC was dripping water and the technician said that it might have frozen. He wasn't quite sure, but he cleaned out the lines and it seems to be working. He did it all at the same time.
Everything with Kingwood Air Solutions went very well. This is not the first time they've serviced my air conditioning unit. They always show up very promptly and they do an excellent service. They explain exactly what was wrong and what they did. They're very professional. They're all wearing masks and they continue to wear masks. They try not to shake hands with you unless you force them to.In general, American Home Shield's service is relatively quick. This last time I sent a request, it was eight o'clock in the evening a... read more
When I first reached out to American Home Shield for an AC issue, they reached out to Hansen Mechanical to get in contact with me. I tried calling them on a Thursday and they didn't get back to me 'til Monday. Still, I was satisfied when the tech from there came. The capacitor blew out and he said they replace those things all the time in different houses. He also said I had to replace my filter. He was really professional and got my air running again. Everything is still working well.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,094 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.