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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great service and thorough in taking care of an issue with our hvac
Business response:
Hi Justin, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
Professionalism, customer service, items covered and promptness.
Business response:
Hi Harold. It is always so great to hear when our members let us know about their positive experiences. We do our best to provide prompt and efficient service and we are really pleased that we could do that for you. Thank you for trusting AHS.
Due to the professional manner of the tech.
Business response:
Hi Margaret, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
I have been very pleased with customer service. The only problem we have run into is getting an air conditioning unit in the summertime, but I’m sure it’s very difficult for everyone. It’s taking a long time to get all the approval, my family has been without air conditioning for one month. That we finally got the ball rolling and hopefully will have a new unit soon! The only other experience is a leaky faucet. The service call was very quick, Ordering a faucet took about a week and then about another few days to get i... read more
Fast response and service provided quickly
Business response:
Hi David, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
Prompt service. Heater broke. Was repaired by the representative.
Business response:
Hi Dan. Thank you for taking time to let us know about your experience. We know how important it is to provide our members with prompt and efficient service. We are very happy to know the issue with your heat was resolved to your satisfaction.
AHS has responded to my repair needs quickly and I have had positive results on repairs.
Business response:
Hi Glenda, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
Timely and professional very knowledgeable.
Business response:
Hi Steven, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Lately the issues uncovered during a service call are not covered even though I upgraded to the Premium service.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 96,100 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.