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Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
AHS customer service put their customer first.
Business response:
Hi G. Pappa, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
Requesting service is fast and easy. Contractors are also knowledgeable and professional.
Business response:
Hi Brenda, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Great customer service. I have called in to request service over 3 times and I paid only one-time fee service call because it was the same problem that the contractor fixed and still have the same problem. Great Company to use for home warranty!
Business response:
Hi Tracia, We appreciate our feedback and hope you continue to enjoy American Home Shield and the service we provide each and every customer.
Very good .knowledgeable tech, tech arrived on time
Business response:
Hi Fred, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
Very fast and polite. We made the call, filed the claim, next thing we knew, a nice plumber was calling us to set up appointment and we got all taken care of:)
Business response:
Hi Andre. Thank you for letting us know about your experiences with AHS. We strive to provide prompt and professional service for our members. We thank you for allowing us the opportunity to do that for you.
Service provider was great --- getting the required parts was a three week delay !!
Business response:
Hi Neil, We appreciate your feedback and hope you continue to enjoy the coverage American Home Shield provides!
It's great. I had an issue and AHS fixed my issue
Business response:
Hi Terra, We appreciate your feedback and will continue to provide you with a great customer service experience!
From my experience from dealing with other home warranty company by far American Home shield stands out the best one of all,at least they will be up front with you not hiding things like the other warranty co,I found American Home shied and this is where I going to stay
Business response:
Hi Johnny, Your feedback to American Home Shield is more than appreciated! We strive to make every experience exceptional, and hope you continue to enjoy the coverage we provide!
Furnace cleaning for the winter/extremely thorough/well done by the technician.
Business response:
Hi Glenn, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.
American Home Shield has a 4.8 star rating with 96,106 reviews.
American Home Shield is open now. It will close at 5:00 p.m.