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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The turnaround time for my AC claim with Home Shield was real fast. I called in and the rep I spoke with was nice. Then, AC Wizard came out. The tech checked everything and he explained to me that everything was working fine. He checked up in the attic and he checked the furnace. He couldn't figure out where I was smelling a fume and he said it might have been something outside that was coming in. Other than that, everything went fine. He had his mask, he put his slippers on his shoe, and he had gloves.
With Home Shield, I like the convenience that everything is covered. I don't have to worry about it. We called previously with Home Shield for our air conditioner that was leaking and they sent someone. The first company told us that all we needed was to change the filter and it would go away. It did. Eventually, we changed the filter. It went away for about a week, and then started leaking again. We’ve been using the AC almost every day for about four weeks. We called again and this Gibson Air tech that came out did a lot m... read more
My garage door got stuck up and wouldn't come down. I submitted a claim to American Home Shield and they sent #1 Garage Door to do service. The tech was great and the repair was finished in one day. We have an older house that can have problems and having American Home Shield has been really good for those. They've been very prompt with getting somebody out to us.
The Lindsay Company came and did their job. They were punctual and professional. They wore their mask and stayed away. They checked my gas pipes and stuff in the house. Home Shield didn’t cover it. But so far, I’ve been pretty happy with them. They got somebody out here promptly. Also, I’ve been satisfied with the people that they have sent out.
Blue Water Plumbing communicated well and they were so quick. Everything was good. They called the very day which doesn't always happen. It was beautiful. Once they got the scope of the problem, they immediately communicated with me exactly what they were gonna do, that they're gonna get back in touch with American Home Shield, and that they would order a new one. They stayed in touch with me the whole way. They told me it had been ordered, showed me which one, sent me a picture and then they got back in touch with me to tel... read more
We've had claims for the plumbing and then, for the AC. Mel’s Preventative Maintenance came out for the AC and everything got handled pretty much right away.
Awesome company! Replace my washer without hesitation after we found out that the part I need was no longer manufactured,
The washing machine wouldn't cycle through and couldn't do any wash. American Home Shield identified the service consultant and told me that they would be calling me in the next 48 hours. They also gave me the number so I could call and set up the service with them. The washing machine needed a part and Hazelett Appliance Services took care of the issue. Hazelett did a very nice job. Everything was handled and managed very well and they gave great follow-up communication. The young man that provided the service was very prof... read more
Our AC wasn't cooling. The system was running, and if the temperatures were low, the AC would work and it would cool the house. If the temperatures got high, it would not cool. I did a claim to American Home Shield, and a technician came out in about four to five days. It was during a time when it was extremely hot. So, they probably were busy.The tech was able to do the repair the same day. He was very knowledgeable. He explained what the situation was and gave us a couple of solutions, and we opted for one, and that was fi... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,094 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.