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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
American home shield has always been professional and prompt. Great customer service
I've been with AHS since March. I switched from somebody else. AHS appears to cover a little bit more and the rate was a little bit less. However, I can't email, text or chat with them. I have to call somebody. It’s like, if I have a question about my contract that isn't rushed, I have to call them and sit on hold for a while. I couldn't just send an email saying, “Do you cover this based on my contract?” Somebody also said something about preventive maintenance, but I couldn't really see and find it.For our appliance issue,... read more
Responsiveness to getting my issue resolved
Technician and service was great and on time, would highly recommend .
It is easy to schedule work. The people show up on time. The price is fair.
I initially got American Home Shield with the purchase of the home but we discontinued the service for about a year. I signed up again and I have been with them for eight months. There are no complications when submitting a claim. I was having issues with the fridge. The water wasn't dispensing so the contractor came and fixed it.
I've used American Home Shield for the last three houses we've purchased. On this last one, I had a different group that came with the purchase of a house and I didn't like them at all. We've canceled that one and put American Home Shield on it. Putting in a claim was quite easy. In fact, I did it about 1:30 in the morning. Lane Services came out and everything went fine. The problem was found almost immediately. The guy didn't have to search. He just went directly to it. He knew what it was when he heard it run or try to ru... read more
Great customer service and provider preference honored
Fast response to requests for service and replacement of equipment with comparable equipment/appliances
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,353 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.