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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We had a leaking sink. When Drain GO came out, they did a few things. When they figured out the cause, the tech said the part that needed to be replaced wasn't covered. So being everything was done, it was like, "Okay, well we'll just have to do what we have to do." When that was done, he charged about 150 for the part, and then we also had to pay the $79 for the service. He said he called American Home Shield and they said that those parts would have to be covered. What we asked for was done. It's just the additional cost c... read more
The air condition wasn't blowing cold. The Rapp’s Heating & AC tech came out. He looked at it and looked at all the wiring on the outside unit, and then he replaced the capacitor and it has been working fine since. It used to be that the contractors would be there within 48 hours. No, they now can't get there within 48 to 72 hours. It’s always a week. Other than that, everybody Home Shield has ever sent has been good and get the issue fixed. When you do finally get them, they show up on time and they communicate if they're l... read more
I go on American Home Shield’s website or call them when I submit a claim. Then, they get someone they contract out and the people call me. It’s simple and super easy. I’ve been with them for two and a half years and the contractors are usually good. But the last one, Quandt Plumbing, wasn't all that great. The first time they came out, the piping to my tub wasn't draining at all and they replaced some of the piping. But they left it loose so, it was still leaking. We found out when I was replacing my bathtub. So, I haven't ... read more
Prompt and well done. Extreme Heating and Air is excellent!
Drain Masters came out on behalf of American Home Shield for my claim. They dropped a new pump down my water well that was not working. They couldn't go with a 110 pump so I have to find an electrician who can up the 220. Had they told me that for the week and a half we waited for it to come in, it would've been great. I could've already found somebody to do that so that Drain Masters could complete the job. Instead, the techs told me that once I get my 220 to run, they will come back and finish the job for me. Plus, I'm wai... read more
My mom who has had American Home Shield for many years ranted and raved about them. I went with them as well and one time, I had my garage door fixed through AHS. Their contractor came right away. Recently though, I called them about my oven and it was a week and a half before their contractor came. Other than that, it has been great having AHS.
My air conditioner stopped and wasn't working. And the outside unit wasn't spinning at all. I went to ahs.com to make a service request and their site was great. It works. It's very simple and easy to use. They call me pretty quickly. Weatherwise was the contractor and they did a great job. I now have cold air in the house and I have a happy family. It's perfect. The house was miserable without the air conditioning. But I need to have Weatherwise come back. I have one more issue and I'm gonna have them look at. That's not re... read more
Supposedly, I had an issue with my heater. They ran some tests and come to find out, they couldn't find anything that was malfunctioning on it. Then I had a second claim a few days later. My condenser fan motor went out. When I opened the claim, I asked for the same Comfort King guys to come back because I appreciated how nice they were and how they were quick to respond. They did a fantastic job. They were there when they said they were gonna be there and did what they said they were gonna do. Everything's great. I apprecia... read more
American Home Shield gives me peace of mind when something breaks in my home. They send qualified companies to get the job done. I've always been pleased with results.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,094 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.