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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very reliable and responsive. Their service providers have resolved our issues in a timely manner.
prompt service and friendly, answered all my questions
Microwave needed new parts and replaced quickly and also fixed couple things original installer neglected to do.
There was a bunch of stuff broken inside the interior part of the split AC unit. The fan relay and some other electronics for the fan weren't working. Cool Experts corrected that. But it still wasn't cooling to what I would consider appropriate in Texas. So they came back and found that the previous servicer had overfilled the coolant which damaged the compressor. So they fixed the coolant charge and replaced the compressor. Now, things appear to be fine. The claims process is fine and the online stuff is pretty good. The on... read more
Extensive coverage on all appliances. Ease of use
I'm a buyer's agent and when I was using Fidelity National Warranty, I was getting calls on my clients saying that they paid the service call fee, the company came out and would say that it's not an issue to them. It's almost like this warranty isn't worth anything and it leaves a bad taste in my client's mouth. I sell it for peace of mind especially with the first time homebuyers. I knew that normally within the first year of the purchase of a new home, things would go by the wayside. And so, word of mouth, things came back... read more
The pool filter was going on and off and J&L Pool came out and installed a refurbished motor. It's working fine. My pool guy said we should’ve gotten a motor that’s more up-to-date but Home Shield would only replace it for what it was so I'm not sure it's such a good deal for us for what we pay. We pay Home Shield around 900 a year because we have a pool and we have paid more in premium than we've ever used it. We’ve used it once to replace a microwave, once for a part of an air conditioning unit, and then this pool motor. T... read more
The dryer wasn't working so we called American Home Shield. The contractors came out and they fixed the dryer. Everything's been functioning fine since then.
I had some kind of leak. I called in for the contractor to come out. I just gave my name, and then Home Shield just said they would send out somebody and I would get a phone call. They emailed that I would get a call within 24 hours. Alta Vista Plumbing came out and the tech had his mask on, and he was polite. He checked a plumbing leak and something else. The repair kept everything going okay. It was nice to get it taken care of and to know that you can budget $75 for the co-pay, and then I wouldn't have to worry that I had... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,353 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.