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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I used to have Home Shield on my rental properties and storage. It separates things you have, especially for those who are single or don't have a whole lot of extra money for major repairs. I called Home Shield and they said that somebody will get back with me. And then, some lady called me and set it up. Appliance Services came out and the tech was awesome. So far, the dryer is working fine.
90% of the contractors that AHS has sent have been good. The contractors that came out recently did fine. They were able to diagnose the problem right away. However, the plumbing issue wasn't fixed because it required them to order a part. So I'm waiting for them to order the part. The communication could be better. As far as AHS, the service has been fine. My preference is to talk to people. However, they do a lot of automated and online. I talk to someone but I gotta click through a bunch of buttons. I'm now to the point w... read more
I've had American Home Shield for a combination of 10 years. I had a home before I got married and I had American Home Shield with that residence. When my husband and I got married, he had American Home Shield here. As of right now, I don't have any complaints. Recently, the washing machine drum had filled up with water and it wasn't spinning. Anytime that I would turn it to the wash cycle, it would continue to fill up with water but the water would never drain. With my dryer, when you turn it on and you go to open the door ... read more
The contractor came on time like they said they were. The guy that came out explained in detail the problem and what can cause the problem and the way to prevent it and how things work with the AC. He answered the questions that I had. He was very polite and respectful. He said he had to change out a little round device by the size of a Coke can that helps the compressor to come off and on. It went extremely well. The claim process was very quick and easy. I love American Home Shield. There's no hassle and when when they com... read more
Blake from Link's Heating & Cooling had come out and fixed a couple of different AC problems that I had. He also helped me figure out what I needed to do and things. He's a pretty awesome guy. He found out that I did not have an AC problem but an electrical problem. I paid the deductible for the AC. Now, I have an electrician that's supposed to be coming out but I have to pay another deductible for it which is a little excessive.American Home Shield is awesome as long as you go online and do your claims there. But if you try... read more
I had a ceiling fan in the living room that the light didn't work. Rush's Repair Service came out and they were nice men. They took something apart and got the part then replaced it there. Then the ceiling fan in the master was wobbling really bad and I was afraid to use it as it was gonna vibrate off the ceiling. They tightened something up there. Also, I had an outlet in the kitchen that where the plug goes in, you could see a piece of it had melted inside. They took care of the problem quickly and then they left. Everythi... read more
The machine would turn on and fill up with water and then it wouldn't go any further. It just quit and so we siphoned the water out a couple of times and then we tried it again. But it still didn't work. Then I called American Home Shield and asked them to come out and fix it. The contractors came out in their normal amount of time.The technician came in and he diagnosed the machine. What he said the problem was is that the thing that makes the water drain was clogged. Then he fixed it on the spot, which I didn't expect beca... read more
Supreme Plumbing was very good. The tech was very polite, very informative, very nice, very prompt getting here and very thorough. I also had a claim with American Home Shield several years ago for my air conditioner that broke. They never got back in touch with me. I constantly had to call them and they sent an air conditioning company almost from Phoenix down to Tucson. It was crazy. They weren't very good about it but for this problem where Supreme came out, they were great. Supreme is from Tucson, so they were really qui... read more
The air conditioner was not turning on. I filed a claim with AHS online and the website is very nice. Sherrell A/C & Heating came out and completed the job. The unit was working. But then it started again and the contractor had to come back.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,094 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.