This profile has been claimed by the business owner or representative.
American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Certified Heating & Cooling had always come down and checked my air over the past several years. A lot of times when I call Home Shield, I try to request them. But come find out, Jody Millard is the same as Certified. Maybe they changed names but they have always been professional. They have always come right out and took care of my problem. I just prefer them to come out because they know about my air conditioner. They have come out several times. A lot of times, people don't want anybody. When I found that Jody Millard was... read more
The have the best companies who can advise you correctly
very helpful with the response to the issue
I do my claims online with American Home Shield. The website is fine and it works fast. I made a claim for a refrigerator repair and SNL Appliance Repair came out in three or four days. The tech was good and so far, my refrigerator is still working. The only thing is there is still a lot of lag time in making a claim by the time you get something fixed. But that's not necessarily American Home Shield's fault. A lot of it is parts availability and they can't do anything about that.
The contractors that came out recently for our claim did a really good job. The lady came out and took the part out, and then the guy came back out and put it back in. They were waiting for me. We found some damage once they removed the part, but I had to get something fixed before they could come back out. But as soon as I got it repaired, they came right back the next day. It was very timely.I've had AHS for almost 18 years and I haven't had any problems. They’ve been great. They've also been prompt regarding sending contr... read more
Problem resolved by electrician but takes too darn long to get a representative on the phone.
Communication and responsiveness from moment of placing call, to company scheduling appointment and the follow-up.
They found the problem with the air conditioner and had it fixed in a very short time.
Excellent CS, friendly helpful from beginning to end
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,095 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.