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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.896,110 reviews
Mollie A Hughes's profile image
Mollie A Hughes 
3 years ago

Great customer service fast repair. Wonderful service, fast, friendly on time repair. Never letting my home warranty expire. 

Business response:

Hi Mollie, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Patricia Wallace's profile image
Patricia Wallace 
3 years ago

The guy that came to my was very nice and professional he did a great job even cleaned up the mess I would recommend him to other people 

Business response:

Hi Patricia. Thank you so much for telling us about your repair experience. We are so happy to hear how great the technician was. We look forward to meeting this same level service for your next repair need as well. 

Lee W. Pagel's profile image
Lee W. Pagel 
3 years ago

Contact persons are challenging to understand. Challenging to speak with someone rather quickly. After initial contact, service is normally good 

Business response:

Hi Lee, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Tamika Booker's profile image
Tamika Booker 
3 years ago

Get the job done in an accurate time. Someone was sent within 3 days 

Business response:

Hi Tamika. Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to hear that we have been able to do that for you. We can't wait to work wit you again. 

William Curtis's profile image
William Curtis 
3 years ago

They fixed my refrigerator and ice maker it's been working just fine 

Business response:

Hi William. Thank you for the 5 star review. We are so happy the issue was resolved to your satisfaction. We look forward to providing your with this same level of service for your next repair need as well. 

Jennifer Piegols's profile image
Jennifer Piegols 
3 years ago

They are quick and helpful when resolving issues. 

Business response:

Hi Jennifer, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

wilbert mchue's profile image
wilbert mchue 
3 years ago

professional and prompt on request very good follow up 

Business response:

Hi Wilbert. Thank you for the positive review. We are so happy that you received such great service. It is our goal to meet this level of service with each and everyrequest. Thank you for choosing AHS. 

charmaine curtis's profile image
charmaine curtis 
3 years ago

It was great .once I found the problem they came out as quickly has they could to fix the problem 

Business response:

Hi Charmaine, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Ellen Krause's profile image
Ellen Krause 
3 years ago

Very good experience. I had no problem at all with their customer service. 

Business response:

Hi Ellen. We are so delighted to hear that you have been pleased with the service you are receiving. We know how important it is to our members to receive dependable service. We want you to know you can always count on AHS as your warranty company. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 96,110 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.