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Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
We had a great experience with them they were very helpful and great customer service.
Business response:
Hi Lakeisha, We appreciate your feedback and hope you continue to enjoy AHS!
Needed my a/c fixed and it was a holiday (Labor Day). The repairman came out and had it fixed within 20 minutes.
Business response:
Hi Jennifer, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
They respond quickly and I am very satisfied
Business response:
Hi Barbara, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Friendly and prompt service. Plumbing issue was resolved in one visit.
Business response:
Hi Susan, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
The contractor they sent for our work was excellent
Business response:
Hi Tom, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
problem its in best interest of repair co. to have your claim denied so they can then repair at full rate and mark up parts
Both of my incidents involved my fridge, the icemaker went out and AHS took care of it immediately! then several weeks later the mother board died AHS took care of that ASAP. both times they kept in touch and made sure I was satisfied and happy. I am a proud member of AHS
Business response:
Hi Deloris, It was a pleasure to read your review about the refrigerator repairs that were completed through AHS. I hope you continue to enjoy the service and technicians we provide.
Technician was professional and friendly.
Business response:
Hi Cynda. We are really happy to hear that you were pleased with the service technician. We aim to provide our members with a great repair experiences for each service request and we can't wait to take care of your next repair need.
American Home Shield is quick to respond and open a service request but the vendor does not always respond as quickly as hoped
American Home Shield has a 4.8 star rating with 96,107 reviews.
American Home Shield is closed now. It will open at 8:00 a.m.