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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Timely, efficient and professional service. Ease of appointments.
Business response:
Hi Carrie, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
They always come through when I need something to be repaired and always check back to make sure the service was satisfactory.
Business response:
Hi Edward. We are so excited to hear that you are pleased with the service we provide. We look forward to providing you with great service experience for all your home warranty repair needs. Thank you for choosing AHS.
They don't pay to repair all items had to pay extra to remove my toilet so plumber could clean my stopped I line
American Home Shield has a quick response time and always sends quality companies for the job.
Business response:
Hi Nash, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
I switch to American Home Shield because my HVAC needed repair and my previous home warrenty insurance company didn't cover duct work. To me, you aren't providing HVAC services if don't cover duct work. American Home Shield not only provides full HVAC coverage, but they replaced my HVAC's old duct work and my system is running beautifully. In addition, they provide timely service and their contractors were very courteous and professional. I highly recommend AHS.
Business response:
Hi Marguerite, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Confusion on communication with customer service a few months back
They kept there promise. They gave the tools to help me make the right decision for my needs.
Business response:
Hi Joeann, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!
I have always had excellent service and response from AHS, unfortunately my most recent request for AC repair is still pending after 10 days.
Timely, professional and completed the job quickly.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 96,111 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.