This profile has been claimed by the business owner or representative.
American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The contractor showed up on time and quickly resolved the issue. It was a quick service. He had the capacitor with him and replaced it. I asked him to check if everything else was okay and he said the Freon was also fine. We've been using American Home Shield for quite some time since 2015. Even before the people who used to live here, they also used the same thing. So they were pretty okay with it. It's a good service. There was one time back in 2016 that we had to wait for a really long time. But that was because of the co... read more
The contractors came out for our AC unit. However, it still wasn't working after a while. We ended up having to change the filters in it to have to work. But it was still the same for over a week. He said that it was fine. He was like, "Everything should be working. I did this and that." We believed him and nothing. It just started working fine five days ago.When I submitted a claim online to AHS, I didn't like it at all. I kept on having to get out of it, refreshing and refreshing, 'cause it wouldn't give me the option that... read more
There was a busted pipe that we had to try to get fixed pretty quickly. When we found out that it was gonna be a couple of weeks, I called AHS back up. They said, “Okay. We can authorize this,” and then that was what we did. The technicians that they sent out were excellent. Everything's working fine so far. No leaks, no drip, no anything. So far, we like AHS.
Our AC went out so I filed the claim online and AHS scheduled a technician within 48 hours. Everyday Heating and Cooling came out and they had to fix both my units. One was just a capacitor and that was fixed the same day. They ordered a part on the other one and that took probably a month. Waiting was the worst part, but that's nobody's fault. They ended up replacing a compressor and they were pretty good about it. Having American Home Shield saved my butt. I like it. Otherwise, we’d probably still be saving to get stuff fi... read more
I made a call about the air conditioner but I cancelled that because it turned out that the issue was a battery in the thermostat. At another time, my dishwasher was not cleaning. There's not enough pressure coming out of the arms, and I don't think it's getting enough water in there. The tablet doesn't even dissolve whenever it’s finished. Also, the heating element has burnt out and the unit's not drying at all. The first time I submitted a request for service with American Home Shield, they came out. I then submitted anoth... read more
Myers Comfort Specialists of Montgomery, one of American Home Shield's contractors, came for an AC issue we had at our home in Mobile. The tech told us something we didn't know and he fixed it. The first time AHS's techs came to where I am after my air conditioning unit went out back then, I ended up with a long weekend of heat. The guy who worked on it then couldn't go any further and didn't know what else to do. It had to be someone else to come and repair it. More recently, AHS has been doing what they should do. Despite ... read more
The hitting element on the dryer went out. Atlas Residential Services came and they handled it very well. We were very satisfied.
Within three weeks of purchasing our home we had problems with our air conditioner. American Hime Shield acted quickly and Integrity Air came the next day to work on it. Great service!
American Home Shield handled the situation pretty well. My husband called to submit the claim for the AC. It was summertime and everybody's AC was going down due to the heat. So we had to wait for a couple of days but that was understandable. The gentleman that came over was professional. He told us what the issue was and took care of it real fast. He wasn't even there very long to fix the problem.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,095 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.