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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.969,095 reviews
Sheryl's profile image
4 years ago

As promised In our contract the item needing to be fixed was in a timely manner. 

Mike S.'s profile image
4 years ago

We only had to use them one time, but everything went very well. Our ac was giving us a lot of trouble and they had someone out the next day. 

Rebecca's profile image
4 years ago

It was getting warm in here. On Time Plumbing & Heating came in and they were fine. He just put the Freon in and left. It's been great since they've been out. It's nice and cool now. 

Yolanda S.'s profile image
4 years ago

The person that came was great. He has been to my daughter's house too and was very knowledgeable and very nice. 

Shawn's profile image
4 years ago

The AC unit kept trying to run but it would not start and we have a Nest thermostat that was showing that it was trying to cool constantly running but it wouldn't. The temperature in the house was not dropping. Then we got a notice from our power company saying our power usage was way up so that was when we called and made the claim. 5 Star Home came out in about three days and part of that was because of our schedule. They did great and it was about 45 minutes. The guy fixed the unit and the house was cooling. 

Virgil's profile image
4 years ago

The air conditioning unit quit blowing cold air. All Comfort did an awesome job. The tech was quick to figure out what was the problem and he got it resolved real quick. He was real friendly. It turned out that condensation on the air conditioning unit went into an overflow and that overflow started to fill up. At that level, it will shut it off, so it won't overflow into your house. It turned out that we just needed to clean that out and clean the drain out, and then check out the unit to make sure everything was fine. The ... read more

Audrey W.'s profile image
4 years ago

They took care of my claim without a problem. 

Dave's profile image
4 years ago

Generally good service, but sometimes they can be picky about what they allow to be serviced. Be sure to read your contract carefully to know what you are paying for!! 

My experience has been excellent with American Home Sheild. They give me piece of mind just in case something happens with appliances, plumbing or elecrical issues 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 69,095 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.