American Home Shield's cover image
Claimed

This profile has been claimed by the business owner or representative.

American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.896,099 reviews
Penny Bylina's profile image
Penny Bylina 
3 years ago

Honest, easy to work with and always on time 

Business response:

Hi Penny. I am so glad to hear we provided you with a positive experience. We always will strive to provide you with service you can rely on. Thank you for taking time to rate your AHS experience. 

Charles Sm,ith's profile image
Charles Sm,ith 
3 years ago

it was easy to file a claim for my dishwasher, the company called me the next day and came to my house within 4 hours. They ordered the needed part and completed the work the same day the part was received 

Business response:

Hi Charles. Thank you for the 5-star review. It is our goal to provide prompt and reliable service that our member can count on. Thank you for allowing AHS to take the hassle out of your home repair needs. 

Debra Strand's profile image
Debra Strand 
3 years ago

I've had a wonderful experience what's American home shield. They've been wonderful to deal with quick response I'm very polite. 

Business response:

Hi Debra, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Chris Bell's profile image
Chris Bell 
3 years ago

My repairman was excellent he has serviced my home on three other occasions always on time and shows up when he says he will 

Clark Blakeney's profile image
Clark Blakeney 
3 years ago

The techs are hard to understand, they do not speak English very well. I had some issues with the contractor that was assigned to repair my appliance. 

Julie Brewer's profile image
Julie Brewer 
3 years ago

The customer service representatives have always been extremely helpful. 

Business response:

Hi Julie, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes. 

Nancy Eckerman's profile image
Nancy Eckerman 
3 years ago

My furnace was inspected well. I feel confident to get through this winter with a clear system. 

Business response:

Hi Nancy. We are so happy that you took time to let us know about your repair experience. We are here to take the hassle out of home repairs. Thank you for trusting AHS to do that for you. 

Marcie Vail's profile image
Marcie Vail 
3 years ago

Very easy to use. Nice people at AHS AND REPAIRMEN. 

Business response:

Hi Marcie, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Maritza's profile image
3 years ago

I have saved money getting services through American Home Shield. The two biggest concerns/issues were my A/C unit and Furnace! I ended up with 2 new systems. 

Business response:

Hi Maritza, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 96,099 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.