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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very smooth process. AHS responded timely & contractor was timely & efficient.
I did an online service request to American Home Shield for the toilet and the showerhead. Their website was easy to use. They replied by email telling me when to expect the contractors out. Plumbing Enterprises came out. The service was excellent, and everything's fine now. I've been protected with American Home Shield for about 13 years. We knew that once the appliances started to get older in the house, you're gonna need a warranty and it's cost effective because you pay the service fee. And with American Home Shield, eve... read more
We moved and we started coverage in May. There was a time when our air conditioning was making a vibrating noise and it was loud enough to where we could hear it in our master bedroom through the wall from the outside. The technician who came to service it was fantastic and we really liked him. We got his contact information where after the warranty, he said to call him and he’d make sure that we got taken care of. He was very professional. He sat there for 20 minutes after he made all the fixes to make sure everything was r... read more
One of my circuit breakers kept tripping, but it wasn’t damaged in the panel. I had had a power outage and I had a water cooler that was causing it to trip because it had shorted out. American Home Shield sent Elite Electrical Solutions and a guy came out and checked the panel. He said it wasn’t the circuit breaker. He’s very friendly and very professional.
It's rather very easy to make a claim with American Home Shield. You can do it online or you can call their automated number. I like doing it online as it's easier. But when I've had to speak with somebody there, they have always been professional. We had an air conditioning claim in one of my tenant's homes. They had Home Choice Services come out and they fixed the problem. Usually, the technicians are pretty knowledgeable and they are able to fix the problem on the first try. American Home Shield doing very well.
My husband said Home Shield was too good to be true. I gave it a call and it was pretty accurate of what they say on the commercials on the website. I was getting ready to just burn the AC. I was just so tired of it. We couldn’t narrow down the problem. We had to go down the list of what the A-US tech thought it was. The first was the compressor and then we got that fixed. And then, the motor fan outside kept messing up. The tech thought maybe it was a thermostat, so we changed that. Still not working, so it ended up being t... read more
My AC stopped working, then it would go intermittent back and forth. I submitted a claim and it was an easy process. I did everything online. We ended up having to have two separate technicians to close it out, but it all worked out and now, everything’s still going fine with the AC.
We had lost air conditioning so I wanted somebody to come out and take a look at it and make sure everything was good. J & J Mechanical came out and the tech was professional. The only thing he told me was that I needed to change my pipes and put more insulation in the house. But when the house goes from 77 degrees to almost 85 degrees, then something's not working. But it's fine now. It was just a glitch in the system. I did a claim with American Home Shield about a year after we moved in. The heater system went out in the ... read more
My AC's drain wasn't working. I submitted a claim to American Home Shield and they sent All South AC. The tech who came fixed the problem quickly and easily then he was on his way. He was very clean and polite. So far, the AC is still working fine. I like having AHS for my peace of mind. As a realtor, I recommend them all the time.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,436 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.