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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.896,098 reviews
Shauna Lyons's profile image
Shauna Lyons 
3 years ago

Hot water heater went out and the person that was contracting for AHS was Awesome and had done in a few days, from ordering the heater and installing. Was able to make claim all on line!! Super easy!!! 

Business response:

Hi Shauna. Thank you for time in letting us know how we are doing. We always do our best to provide prompt and efficient service for our members. It is so wonderful that we were able to do that for you with your water heater. Thank you for trusting AHS. 

Louise Adele Hachen's profile image
Louise Adele Hachen 
3 years ago

What peace of mind I have with AMS driving the repairs to my house. Hers and His Plumbing with Cory and Dennis out of Palm Meadow making repairs was terrific! 

Business response:

Hi Louise. Thank you for letting us know about the wonderful experience you had with the prlumbing company. It is our goal to take the hassle and worry out of unexpected home repairs each time you need us. Thank for allowing AHS to be your home warranty company. 

Virginia Straeter's profile image
Virginia Straeter 
3 years ago

The technician was pleasant and professional and cleaned up the area where he was working. The reason for 4 stars instead of 5 is that when I get ice, some water will drip down before the ice v comes out. 

Business response:

Hi Virginia, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Caral's profile image
3 years ago

Prompt & professional and corrected problem quickly 

Business response:

Hi Caral, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

seanth57's profile image
3 years ago

I recently filed a claims for a refrigerator not getting cold, they replaced the broken refrigerator with a brand new one, no hassles 

Business response:

Hi Seanth, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Reggie Bi's profile image
Reggie Bi 
3 years ago

AHS is an awesome company because they respond immediately after you a request and their contractors get it right the first time. 

Business response:

Hi Reggie, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Kelly J. Conley's profile image
Kelly J. Conley 
3 years ago

Was able to cover my A/C HVA repair request after I got my Sales Representative involved. 

Business response:

Hi Kelly, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. 

Rachelle Jenkins's profile image
Rachelle Jenkins 
3 years ago

Awesome. Fast scheduling and quick turnaround for repairs 

Business response:

Hi Rachelle. We do our best to provide our members with prompt and reliable service. We thank you for trusting AHS to provide you with warranty coverage you can depend on. 

Sherrie Stewart's profile image
Sherrie Stewart 
3 years ago

Rob the plumber and Adam the project manager was top notch! They know there job and friendly will explain in full detail what the problem is won't leave until it's fixed! 

Business response:

Hi Sherrie, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 96,098 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.