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Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
It has been good and dependable. The service has been timely. I highly recommend it if you have a pool.
Business response:
Hi Valentino, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
Warranty/insurance is only as good as when its needed and this was a quick, easy process -
Business response:
Thank you for taking time to let us know how your experience was. We are so gald you were able to find value in your coverage and that the process was quick and easy. Thank you for choosing AHS.
Great customer service. I call they give me the company that will come to my home for repairs or service. All the technicians that have come out were professional, knowledgeable and courteous. Fees have been very reasonable.
Business response:
Hi Ed, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
I have found American Home Shield to be very helpful as a new homeowner. I have used it for a broken heater, dishwasher, and refrigerator. The only issue is that some contractors are better than others.
My experience is that they have always done their best to fix or replace anything that has broken if it is covered
Business response:
Hi James. We appreciate your time in reviewing your experience. We want our members to know they can trust in the service we provide. We are very happy that you are finding the value in the coverage we offer. Thank you for trusting AHS.
We've had to use AHS services twice already in the first three months of having the warranty. Their communication was great, the contractors communicated quickly, and they covered the repairs per the terms of the warranty.
Business response:
Hi Matthew, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
AirMax fixed my HVAC and did great work! I would recommend American Home Shield.
Business response:
Hi Gerard, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
Have used Home Shield 3 times and they have someone come out ASAP
Business response:
Hi Hector, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
A/C. Thermostat replaced. Within 24 hours the motor in the AC was replaced. Our Microwave was replaced.
Business response:
Hi Marianne, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.
American Home Shield has a 4.8 star rating with 96,083 reviews.
American Home Shield is closed now. It will open on Monday at 8:00 a.m.