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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.970,447 reviews
David S.'s profile image
4 years ago

They addressed the most recent problem, but previously insisted a built in air conditioner was a window air conditioner. 

Camille S.'s profile image
4 years ago

AHS has always provided service in a timely manner for us. 

Chareundi V.'s profile image
4 years ago

Easy for Online service request and Timely response by company for repair 

Debra W.'s profile image
4 years ago

Fast service. Great follow up. Only negative comment is I have tried calling several times and cant get through. 

Alice Y.'s profile image
4 years ago

Always fix what's broken and never questions the problem. I have had good work done on my appliances. 

Judy's profile image
4 years ago

Certified Heating & Cooling had always come down and checked my air over the past several years. A lot of times when I call Home Shield, I try to request them. But come find out, Jody Millard is the same as Certified. Maybe they changed names but they have always been professional. They have always come right out and took care of my problem. I just prefer them to come out because they know about my air conditioner. They have come out several times. A lot of times, people don't want anybody. When I found that Jody Millard was... read more

elizabeth w.'s profile image
4 years ago

The have the best companies who can advise you correctly 

Dele's profile image
4 years ago

very helpful with the response to the issue 

Greg's profile image
4 years ago

I do my claims online with American Home Shield. The website is fine and it works fast. I made a claim for a refrigerator repair and SNL Appliance Repair came out in three or four days. The tech was good and so far, my refrigerator is still working. The only thing is there is still a lot of lag time in making a claim by the time you get something fixed. But that's not necessarily American Home Shield's fault. A lot of it is parts availability and they can't do anything about that. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 70,447 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.