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Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Courteous, efficient & follow up. I think my response is sufficient & it's a little irritating you have requirement for a character count. The would rate this portion of the survey as ridiculous.
The service is great. Two years ago, we had an air conditioner repair request and somebody came and fixed it. This time, we had to have the refrigerator fixed and the guy came on time and fixed the problem as well. It took around 45 minutes, but it could have been done in less than 30 minutes. Some printed circuit board had to be changed and he had some minor issue going through it. He told me he had to talk to somebody. Still, the job was done and the icemaker started working, so overall, I'm happy with whatever he did.
Great response. Everybody I have had to do repairs have been courteous and through.
Very professional and attentive Customer Service
They really are a professional business that stand by their word to repair or replace our broken household items and send qualified expert techicians to produce quality results.
Each time very good service. Appointment s on time. Product very gppd/
Professional, courteous, and quick service.
My refrigerator wasn't working and all my food was defrosting. I called AHS and they wanted me to wait a week for their contractor. I ended up calling back a couple of times and the reps finally got somebody to come out in two days. They said they would send Ferrer's Appliance and when the techs from there came, they were quick. They had to replace the motherboard and something with my thermostat. Everything has been fine since they were here.
Contractor's arrived on time, worked quickly, and cleaned up after themselves.
American Home Shield has a 4.9 star rating with 70,447 reviews.
American Home Shield is closed now. It will open at 8:00 a.m.