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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Texas Plumber was really good and informative. Unfortunately, they couldn't fix the problem. The guy said that the toilet would flush and do everything. But it just wouldn't contain the water in the bowl. The water in the toilet bowl would drop to a very minimum amount. But it was working. They said that it might be a vent that needed to be cleaned and that would have to be done by another company. So, they dropped the claim.American Home Shield is really good at getting somebody out here. I just make a phone call to submit ... read more
My AC unit had gone out sometime in the middle of the night because it was a little warm when I woke up that Saturday morning. So I called AHS right away and they connected me with the repair people who were able to come out Sunday morning. It was 24 hours from the time I called until the time somebody came out. So that was great.I had to call back AHS because it got really hot and to see if somebody could come out on Saturday. They said they had a lot of the repair people don't work on Sunday. They said they could match me ... read more
Excellent service, never disappoints! We've using them for 24 years, Good Lord willing-we'll use them another 24 years.
I've had AHS for close to 20 years. If their service wasn't more than satisfactory, I sure wouldn't be with them for that long. No complaints and they take the stress out of household failures
American Home Shield sent Advanced Home Services out for an AC issue. It's like a little cylinder that went bad. They were able to replace it and get it fixed. Also, they had to add a little Freon to my system. They told me everything that they were gonna be doing and told me exactly what it’s gonna be if it was any extra, and what I would have to pay extra. So, I was very pleased with their customer service and how they were very professional in doing their job.I've had American Home Shield for over six years now and every ... read more
We had two claims with American Home Shield and the contractors were here at the same time. The track on the trash compactor was broken and it wouldn’t open and close. So the tech from Ramey Appliance replaced the track and it opened. Everything's working great on it. We also had Crown Appliance and they did the instant hot water behind the garbage disposal. Their tech wasn't allowed to remove the garbage disposal to replace the water heater. He said that American Home Shield wouldn't pay for it. So, I had to remove the garb... read more
In the one year I was with AHS, I had two claims. The first one was my refrigerator and the contractor came out and realized that it needed a fan. But they did not have that on the truck because it was a special fan. So within three days, they ordered the fan, it came in and they called me to say the fan came in. Then they came and installed it and my refrigerator is perfect. I did another claim when AC was dripping water. Total Air Care came out and they did whatever they had to do. The tech assessed what the problem was, w... read more
I've had American Home Shield for a couple and the cost is pretty reasonable. I went with them because of the coverage that they offered. It's like car insurance. You use it 'cause you drive your vehicle every day. So I'll see how it goes this year because I have only used them once. I submitted the claim online and the process was fine. Then the plumber from A & S Plumbing was very knowledgeable in everything that he did. The issue I was was a basic thing and he was in and out. He did recommend that I should get a new hot w... read more
Smokey's Garage Door was sent by American Home Shield to resolve my garage door issue. The techs from there were excellent and I highly recommend them. The rest of AHS's contractors have been fine. There were times though when I had to wait a long time to talk to somebody. Other times I would call and not even get a response. It was frustrating but I understood considering the circumstances. Other than these issues, everything that we've had them to come out and fix, there have been no problems. We've had a refrigerator repl... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,153 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.