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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The contractors that came out recently for our claim did a really good job. The lady came out and took the part out, and then the guy came back out and put it back in. They were waiting for me. We found some damage once they removed the part, but I had to get something fixed before they could come back out. But as soon as I got it repaired, they came right back the next day. It was very timely.I've had AHS for almost 18 years and I haven't had any problems. They’ve been great. They've also been prompt regarding sending contr... read more
Problem resolved by electrician but takes too darn long to get a representative on the phone.
Communication and responsiveness from moment of placing call, to company scheduling appointment and the follow-up.
They found the problem with the air conditioner and had it fixed in a very short time.
Excellent CS, friendly helpful from beginning to end
Need a field on website for description and follow up appointments instead of a new a service request
American Home Shield does what they say they're gonna do. Every time I had a problem, they came and fixed it. That's one reason why I've stuck with them for a long time. I filed a claim with them online and their website was good. Then they had Draingo pull up a date with me and they did it the same day. They put a hot water heater in for me and then they also did a faucet. They did a wonderful job. It was an excellent experience with American Home Shield.
I had a leakage in my sink and submitted the claim online. Everything was easy on the website. They told me to expect the contractor within 24 hours and they were in time to the timeframe they gave me. The contractor was good overall. They fixed everything right. Before they came in, I had to manually put a bucket and drop rags and take the water out. I've been checking to see if there's any leakage but everything's good. AHS was fast and responsive.
American Home Shield has done very well by me and for the most part, they’ve been very quick in getting things done and fixed. The contractors have been fine and cleaned up after themselves if they made a mess. For the garbage disposal, the contractor had the part in their truck so it made it all very simple and quick. They replaced it. They were in and out and there was no mess. I was very satisfied.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,447 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.