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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Service was scheduled quickly and resolved without issue.
Business response:
Hi Fred, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
They’ve been quick to respond to any issues and repairs were made without delay. When there was an issue in finding a replacement part , they replaced the entire dishwasher.
Business response:
Hi Nancy, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Easy to file a claim on line, Excellent Service
Business response:
HI Buckelew, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.
customer service people are always friendly and helpful to get things done
Business response:
Hi Mike, Your feedback in regard to your American Home Shield experience is more than appreciated. I hope you continue to enjoy the coverage and service we provide.
After we had problems with our dryer for the 2nd time in a month they quickly got a repairman out to fix the dryer
Business response:
Hi Alicia, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
My experience with American Home Shield has been 90% positive. They answer the call at all times and are very respectful. During the call they keep up to date at all time. Only issue has was when my fridge was leaking water. the part was on back order and they didn't know when it would be available. So had to insist on getting a resolution because it has been more than 21 days. So it took a while to get to some one with authorization to approve on getting a new fridge because there was no other solution.
Business response:
Hi Chip. Thank you for taking time to let us know about your service experiences. I am happy to hear that you have been pleased with your warranty service for the most part. We appreciate your patience as we worked through the issue regarding your refrigerator. We look forward to taking care of you next repair need with a much better level of service.
Getting my refrigerator repaired has been quite an ordeal. 2+ weeks our we finally heard that the repaired was approved and parts were ordered. Now to wait on the parts and installation.
Trustworthiness,Customer Service Great, Quality of Product/Service /Value for my money.
Business response:
Hi R.B. Thank you for letting us know about your experience with AHS. It is so exciting to hear that you have been happy with the service and coverage we provide. Thank you for being our valued home warranty member.
Very professional customer service. The companies they contract with provide good service.
Business response:
Hi Zona, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,902 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.