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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
American Home Shield is nice and they do send people out. I like that they provide opportunities to cover pretty much anything in the house. It's the extended option of making sure everything's covered. The vendors have been good. For the plumbing issue, it was fixed. The only thing I have a concern with American Home Shield is if we have an issue, there's always an exception. It was another electric company that came out. The chain broke and the little dots came out. My mother's 82 years old and she isn't pulling on it in a... read more
The company sent by American Home Shield for my claim regarding an electrical box was perfect. They took care of the problem really quickly.
Submitted request on-line on Sunday, Contractor contacted me Monday morning and technician was on site early afternoon of the same day. Technician was knowledgeable and professional and had the problem solved within 2 hours. Great service by both AHS and technician.
Quick service and helpful. Company recommended by AHS was professional and reliable.
The contractor that came out recently fixed the AC. The guy was cordial and quick. There were no issues. It was good. I didn't have any problems during the claim submission process with AHS as well. It was a lot of hold time the first day though, so I ended up calling back. They told me, “Hey, you might be on hold for like whatever", a zillion hours. I had that every time I called in. But other than that, it was good.
My son-in-law and daughter had American Home Shield and it sounded like a good idea. They gave me the telephone number so we called and signed up. For my claims, I called American Home Shield’s 1-800 number and talked to somebody over the phone. The person who came out and worked on my dishwasher had been out here before, before I got connected with American Home Shield. He was good and he knew what he was doing. He fixed my dishwasher and it's working just fine.The other guy who worked on my refrigerator seemed to be okay a... read more
A few years back, I had a problem with a refrigerator and I wasn't satisfied with the time it took for it to get fixed by AHS and their contractors. Their contractor took over a week to get to me. Plus it was almost four weeks before he got the parts to repair my unit. He then had to make another appointment a week after he got the parts to install them. During that time, I didn't have a refrigerator or freezer working. Nobody would do anything about it.More recently, Sears was sent by AHS for a washer issue of mine. We were... read more
I've had Home Shield for a while. I'm in Texas now and I had them when I was in Missouri. So, when I came down here, I contacted them again after I had been here for years. I've been with them for a little while. Recently, I could not get anybody to answer the phone because I'm being billed for another claim that they didn't do anything. I was told the trade service fee would be waived, but it wasn't. I was on hold for two hours trying to get some assistance on that.I was on the phone on hold for over an hour so they said lo... read more
It was very simple to enter the service call for AHS. I received a call the same day from the contractor assigned to my job. I was very impressed. He explained everything that he was doing to me.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,290 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.