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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,895 reviews
Sylvia Smith's profile image
Sylvia Smith 
3 years ago

AHS provides fast quality service. The service request process is also simple and reliable. 

Business response:

Hi Sylvia, We appreciate your feedback and will continue to provide you with a great customer service experience. 

Kevin Travis's profile image
Kevin Travis 
3 years ago

Everyone I have talk to has done what they said they would do that seems to be unusual in these days and it is appreciated 

Business response:

Hi Kevin. Thank you for the postivie review. We understand how important it is to provide professional and trustworthy service for our members. Thank you for trusting AHS as your home warranty company. 

Elizabeth Andrews's profile image
Elizabeth Andrews 
3 years ago

AHS is always very responsive at doing what the warranty said they will do and they are competitively priced. 

Business response:

Hi Elizabeth. Thank you for letting us know about your experience with AHS. It is so great to hear that you have been happy with the service we provide. We hope you continue to find the value in your warranty coverage and we will continue to provide you with great service. 

Peyton Benson's profile image
Peyton Benson 
3 years ago

Appliance got replaced in a reasonable time 

Business response:

Thank you, Peyton. We appreciate you taking time to let us know about the experience with your applaince. Thank you for choosing AHS as your home warranty company. 

Debbie Nomburg's profile image
Debbie Nomburg 
3 years ago

They don't have their own technicians so have to use who they send. Fortunately they used Cascade Plumping (George) for one of my issues and he was great 

Mike Masters's profile image
Mike Masters 
3 years ago

The trade people they have sent to my home have been professional, competent, and responsive. The website that AHS uses is not very friendly. That could be improved. Also, long hold times for phone contact continues to be the norm. That could definitely use 8mprovement. 

Yvonne CULLIVER's profile image
Yvonne CULLIVER 
3 years ago

AHS was quick to respond and found an experienced contractor 

Business response:

Hi Yvonne, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Sylvia A. Blue's profile image
Sylvia A. Blue 
3 years ago

Reasonable Rates for service calls Prompt and Efficient response 

Business response:

Hi Sylvia, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

A's profile image
3 years ago

Efficient and easy. American Home Shield answered my request rapidly and sent out a great vendor to fix it! 

Business response:

Hi A. Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to know that we have been able to do that for you. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,895 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.