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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Air condition was dripping through the ceiling. Jeremy from Air-Us Air condition of Texas in Garland came out. He was prompt, courteous, professional and knowledgeable. He found and fixed the problem. He also drained the water from my ceiling and answered any and all questions I had about removing the wet spots. It is the next day July 11, 2020 and no water is dripping. Thank you Jeremy, you know your job.
My air conditioning system kept cutting in and out so I reported it online to American Home Shield. Using their website was easy. They sent Fleshers Refrigeration to handle my issue and they were really good. They were prompt and polite. The tech who came explained what the problem was. Fleshers ordered the part that was needed and got my problem fixed. However, my AC needed some Freon and I had to pay $440 for that which was excessive considering I have insurance. If AHS provides insurance, they should cover everything.
The refrigerator was getting condensation back up and it was icing over at the bottom of the freezer. The Sears technician came out after two days from the time we placed the call. So far, everything is fine. We've had American Home Shield for almost 11 years on this property and it's just one of those things where we haven't had any issues with it. It has worked out for us over the years and on a couple of other properties we had and everything we had there as well. It came highly recommended at the time of purchase.
I've had really good experience with American Home Shield. Every time I've called, it’s been good. When I had a leak from the AC pump, I did the claim online first but I put the wrong thing in there. When I called Majestic, they told me and I called American Home Shield back to switch the claim to the right thing. So I talked to somebody who did that. It was initially AC work. Majestic was a really good company and the guy was really nice too. He did a good job and it made my air conditioner work better.
I had a problem with a leaking shower handle. American Home Shield sent out Tom Melton company. They came and messed around, and broke stuff. They were here for four weeks. I kept complaining so I asked American Home Shield to send Neace out who had been here before. The Neace people came out. The tech was here a few hours and did a great job. I appreciated the person I talked to at American Home Shield because they listened to my complaints and rectified it by sending Neace out. So I'm really happy with American Home Shield... read more
I've had good experiences. A couple times, it hasn't worked out for me, but on the average, every time I've called, they send someone out and I've been satisfied. When I called due to a leaking of my two faucets, the rep said someone would call me. The interaction was well and the young man who came was very nice and mannerable. He told me what he was doing and why and it was wonderful.
American Home Shield is good. I was with them for about four years and then they dropped me because they had to fix two air conditioning units. Then they started begging me to come back, so I did. Now it's much better than before and they have been very responsive. When we had the air conditioning problems before, we stayed for 12 days without air conditioning in July because they could not get the units fast enough and no contractors wanted to work for them because they didn't pay them enough. This time, when we have proble... read more
My husband was there with the technician when there was a leaking sink. We had to wait a few days before they were able to service our claim but the service was A plus. We had water leaking in our downstairs bathroom and our kitchen and not to have to worry about that is less stress off us.
My disposal had to be replaced, submitting the claim was very easy to do online. I was contacted the next day to make an appt and my issue resolved the following day in less than 30 mins.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,289 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.