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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have not been happy with the result and/or how much out of pocket had to be paid.
Nice experience promptness From the first initial to checking and making adjustments with the company I was working with
Business response:
Hi Bby. Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to hear that we have been able to do that for you.
When you have an issue with the company they send, they prefer to address the issue with that company. Yearly, I have the same issue with my central air unit, not cooling. Every year Meyers is called out and change out the thermostat and I have to purchase freon totally 160+. One year my thermostat was changed out Twice during the summer. I asked for a different company and that company recommendation was to replace the unit. That is when AHS started sending Meryers Comfort and Heating out. This year has not been different, ... read more
Professional, knowledgable and courteous.
Business response:
Hi Denise, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Great customer service and they stand up to their work
Business response:
Hi Tee, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!
Great, thus far! It's been easy to book serice, and all service providers with the exception of one have been great!
Business response:
Hi Valencia, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
Repairman was able to get there on time. The appt was set up within 24hrs and work was done within 48hrs. The dispatch/customer support for the repair company felt a little unprofessional as when I talked to 2 different agents to confirm the appt they both had call quality issues, one I could not hear very well due to connectivity issues like static. The 2nd agent had dogs barking and kids screaming in the background and spoke so casually that it felt like a scam call. I appreciated that an email confirmation was sent as wel... read more
Business response:
Hi Danielle, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Our repair man was kind and really tried to help me understand the issue with my refrigerator. It is working great now!
Business response:
Hi Jera, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Quick response to service. Although first request in july 2021 took me several phone calls to Walker to get a tech out they did a good job.
Business response:
Hi Gloria, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 140,808 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.